Head of CRM & Paid Media - Growth & Personalization in Solihull

Head of CRM & Paid Media - Growth & Personalization in Solihull

Solihull Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Stonegate Pub Company

At a Glance

  • Tasks: Lead CRM strategy and enhance customer engagement through innovative communication initiatives.
  • Company: Join Stonegate Pub Company, a leader in the hospitality industry.
  • Benefits: Enjoy a bonus scheme, flexible working conditions, and a vibrant work culture.
  • Other info: Dynamic role with opportunities for professional development and career advancement.
  • Why this job: Make a real impact on customer experiences and drive growth through personalised marketing.
  • Qualifications: Hands-on experience with Bloomreach and expertise in customer segmentation required.

The predicted salary is between 60000 - 80000 £ per year.

Stonegate Pub Company is looking for a Head of CRM & Paid Media to lead their CRM strategy and customer communication initiatives. This role involves overseeing guest communication works and integrating cross-channel data strategies to enhance customer engagement.

The ideal candidate should have hands-on experience with Bloomreach, a strong management background, and expertise in customer segmentation and lifecycle marketing.

The position offers numerous perks including a bonus scheme and flexible working conditions.

Head of CRM & Paid Media - Growth & Personalization in Solihull employer: Stonegate Pub Company

Stonegate Pub Company is an exceptional employer that prioritises employee well-being and growth, offering a dynamic work culture where creativity and innovation thrive. With flexible working conditions and a robust bonus scheme, employees are encouraged to develop their skills and advance their careers while enjoying the vibrant atmosphere of the hospitality industry.

Stonegate Pub Company

Contact Details:

Stonegate Pub Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of CRM & Paid Media - Growth & Personalization in Solihull

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at Stonegate Pub Company or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

Tip Number 2

Show off your skills! If you’ve got experience with Bloomreach or customer segmentation, make sure to highlight that in conversations. Share specific examples of how you’ve driven engagement and growth in past roles.

Tip Number 3

Prepare for interviews by researching Stonegate’s current CRM strategies. Think about how you can bring fresh ideas to the table and improve their guest communication initiatives. We want to see your passion for growth and personalization!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Head of CRM & Paid Media - Growth & Personalization in Solihull

CRM Strategy
Customer Communication
Cross-Channel Data Strategies
Customer Engagement
Bloomreach
Management Skills
Customer Segmentation

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of CRM & Paid Media role. Highlight your hands-on experience with Bloomreach and any relevant customer segmentation projects you've led.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed CRM strategies and enhanced customer engagement in previous roles.

Showcase Your Management Skills:Since this role involves leading a team, don’t forget to mention your management experience. Talk about how you've motivated teams and driven results in past positions, especially in CRM or marketing contexts.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer, like flexible working conditions and a bonus scheme!

How to prepare for a job interview at Stonegate Pub Company

Know Your CRM Tools

Make sure you’re well-versed in Bloomreach and any other CRM tools relevant to the role. Brush up on how these platforms can enhance customer engagement and be ready to discuss your hands-on experience with them.

Showcase Your Management Skills

Prepare examples that highlight your management background. Think about times when you successfully led a team or project, especially in areas related to customer segmentation and lifecycle marketing.

Understand Cross-Channel Strategies

Familiarise yourself with cross-channel data strategies. Be ready to explain how you would integrate these strategies to improve guest communication and overall customer experience at Stonegate Pub Company.

Engage with Their Culture

Research Stonegate Pub Company’s values and culture. During the interview, express how your personal values align with theirs and how you can contribute to their growth and personalization goals.