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For Companies At a Glance
- Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
- Company: Stonegate Group, the UK's largest operator of pubs with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
- Other info: Flexible hours, great atmosphere, and opportunities for personal growth.
- Why this job: Be part of a friendly team and enhance guest experiences in a lively pub environment.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
The predicted salary is between 10 - 12 £ per hour.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The George, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at The George.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny.
The George, Rugby is a traditional British pub, well‑known for its legendary Sunday roasts and menu of family favourites. The George is welcoming, friendly, and cosy and has all the facilities any guest could need. Our HD screens showing live sports create a really great atmosphere in the pub. With fantastic outside seating, a beer garden, and a dining area that hosts live music events and fun for all the family.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The George directly.
Front of House Team Member in Rugby employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Rugby
✨Tip Number 1
Get to know the pub culture! Spend some time in The George or similar venues to understand the vibe and what makes them tick. This will help you connect with the team and guests when you land that interview.
✨Tip Number 2
Practice your people skills! Front of House roles are all about interaction, so try role-playing scenarios with friends or family. This will boost your confidence and help you shine during those crucial face-to-face interactions.
✨Tip Number 3
Be ready to show your enthusiasm! When you get the chance to chat with the team or during an interview, let your passion for hospitality and creating great experiences come through. It’s all about that positive energy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team at The George!
We think you need these skills to ace Front of House Team Member in Rugby
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience in hospitality or teamwork, and mention how you can contribute to creating a positive atmosphere at The George.
Show Your Passion: Express your enthusiasm for working in a lively pub environment. Share why you love connecting with people and how you can enhance the guest experience with your friendly recommendations and service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue
Before your interview, take some time to familiarise yourself with The George and its offerings. Understand the menu, the atmosphere, and what makes it special. This will not only show your genuine interest but also help you connect with the interviewers when discussing how you can contribute to the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive environment for guests. This will demonstrate that you understand the importance of collaboration in a busy pub setting.
✨Emphasise Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest or handled a difficult situation. This will showcase your commitment to enhancing the guest experience, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at The George. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.