Front of House Team Member - Guest Experience Advocate in Newport

Front of House Team Member - Guest Experience Advocate in Newport

Newport Full-Time 20000 - 25000 € / year (est.) No home office possible
Stonegate Pub Company

At a Glance

  • Tasks: Connect with guests and team while serving delicious food and drinks.
  • Company: Join the vibrant Stonegate Pub Company at Slug And Lettuce.
  • Benefits: Enjoy discounts, online rewards, and gym corporate discounts.
  • Other info: Support available for applicants requiring adjustments during recruitment.
  • Why this job: Be part of a fun team and create memorable experiences for guests.
  • Qualifications: Great communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 € per year.

Stonegate Pub Company is searching for Front of House Team Members at Slug And Lettuce in Newport, Wales. This role requires the ability to connect with the team and create a positive experience for guests while preparing and serving food and drinks.

Benefits include:

  • A discount card for you and friends
  • Online rewards
  • Corporate discounts at gyms

If you require adjustments during the recruitment process due to a disability, support will be provided.

Front of House Team Member - Guest Experience Advocate in Newport employer: Stonegate Pub Company

Stonegate Pub Company is an excellent employer, offering a vibrant work culture where team members are encouraged to connect and collaborate to enhance guest experiences. Located in Newport, Wales, employees benefit from a range of perks including a discount card for themselves and friends, online rewards, and corporate gym discounts, all while enjoying opportunities for personal growth and development within the hospitality industry.

Stonegate Pub Company

Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member - Guest Experience Advocate in Newport

Tip Number 1

Get to know the company culture! Before your interview, check out Stonegate Pub Company's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to get comfortable with chatting and making small talk, so you can shine during your interview.

Tip Number 3

Show off your teamwork! Think of examples where you've worked well with others, especially in busy environments. Stonegate values collaboration, so be ready to share how you contribute to a positive team atmosphere.

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Front of House Team Member - Guest Experience Advocate in Newport

Customer Service Skills
Teamwork
Communication Skills
Food Preparation
Drink Serving
Positive Attitude
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see how you connect with others and create a positive vibe, just like you would with our guests.

Tailor Your Application:Make sure to customise your application for the Front of House Team Member role. Highlight any experience you have in hospitality or customer service, and don’t forget to mention your passion for creating great guest experiences!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to spot. This helps us see why you’d be a great fit for our team!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Stonegate Pub Company

Know the Venue

Before your interview, take some time to familiarise yourself with Slug And Lettuce. Visit the pub if you can, check out their menu, and understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their guest experience.

Show Your People Skills

As a Front of House Team Member, your ability to connect with guests is crucial. Prepare examples of how you've created positive experiences for customers in the past. Whether it’s handling complaints or making someone’s day better, share those stories to highlight your interpersonal skills.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. While you don’t need to wear formal attire, looking neat and presentable shows that you respect the opportunity and are serious about the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions. Inquire about the team culture, what a typical day looks like, or how they measure success in the role. This not only shows your interest but also helps you determine if the job is the right fit for you.