Front of House Team Member — Welcoming Guest Experience in Newcastle upon Tyne
Front of House Team Member — Welcoming Guest Experience

Front of House Team Member — Welcoming Guest Experience in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 20000 - 25000 £ / year (est.) No home office possible
Stonegate Pub Company

At a Glance

  • Tasks: Prepare and serve food and drinks while engaging with guests.
  • Company: Join the vibrant team at Slug And Lettuce, part of Stonegate Pub Company.
  • Benefits: Enjoy discounts, online rewards, and VIP entry to venues.
  • Other info: Supportive team atmosphere with opportunities for growth.
  • Why this job: Be part of a welcoming community and enhance guest experiences.
  • Qualifications: Enthusiastic attitude and a passion for excellent customer service.

The predicted salary is between 20000 - 25000 £ per year.

Stonegate Pub Company in Newcastle upon Tyne is seeking Front of House Team Members for Slug And Lettuce. The role involves preparing and serving food and drinks, engaging positively with guests, and maintaining a clean environment.

Enjoy a supportive team atmosphere with benefits like a Reward Card for discounts, online rewards, and VIP entry to venues.

Ideal candidates are inclusive and enthusiastic, ready to provide excellent customer service while being part of a welcoming community.

Front of House Team Member — Welcoming Guest Experience in Newcastle upon Tyne employer: Stonegate Pub Company

Stonegate Pub Company offers an exceptional work environment for Front of House Team Members at Slug And Lettuce in Newcastle upon Tyne, where inclusivity and enthusiasm are celebrated. Employees benefit from a supportive team culture, generous discounts through the Reward Card, and opportunities for personal growth within a vibrant community dedicated to delivering outstanding guest experiences.
Stonegate Pub Company

Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member — Welcoming Guest Experience in Newcastle upon Tyne

Tip Number 1

Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and gives you a feel for the team vibe.

Tip Number 2

Practice your people skills! Since this role is all about engaging positively with guests, think of some scenarios where you can showcase your customer service skills. Role-play with a friend or family member to get comfortable.

Tip Number 3

Be yourself! The team at Stonegate Pub Company values inclusivity and enthusiasm, so let your personality shine through during the interview. Share your passion for hospitality and how you can contribute to a welcoming community.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making your job search smoother.

We think you need these skills to ace Front of House Team Member — Welcoming Guest Experience in Newcastle upon Tyne

Customer Service
Food Preparation
Drink Service
Engagement Skills
Teamwork
Cleanliness and Hygiene
Inclusivity
Enthusiasm

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love candidates who are excited about creating a welcoming atmosphere for our guests.

Be Personable: Remember, this role is all about engaging with guests. Use a friendly tone in your application to reflect how you’d interact with customers at Slug And Lettuce. We want to see your personality!

Highlight Relevant Experience: If you've worked in hospitality or customer service before, make sure to mention it! We appreciate any experience that shows you can handle food and drink service while keeping things tidy and enjoyable.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Stonegate Pub Company

Know the Venue

Before your interview, take some time to research Slug And Lettuce. Familiarise yourself with their menu, atmosphere, and values. This will not only show your genuine interest but also help you answer questions about how you can contribute to their welcoming guest experience.

Show Your Enthusiasm

During the interview, let your passion for customer service shine through. Share examples of how you've positively engaged with guests in previous roles. Remember, they’re looking for someone who is inclusive and enthusiastic, so don’t hold back on showing your personality!

Prepare for Common Questions

Think about common interview questions related to teamwork and customer service. Prepare specific examples from your past experiences that highlight your ability to work well in a team and provide excellent service. This will help you articulate your fit for the role effectively.

Ask Thoughtful Questions

At the end of the interview, be ready to ask questions that demonstrate your interest in the role and the company culture. Inquire about team dynamics or how they celebrate successes. This shows you’re not just interested in the job, but also in being part of their community.

Front of House Team Member — Welcoming Guest Experience in Newcastle upon Tyne
Stonegate Pub Company
Location: Newcastle upon Tyne

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>