Front of House Team Member in Manchester

Front of House Team Member in Manchester

Manchester Full-Time 11 - 13 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Serve delicious food and drinks while creating a positive experience for guests.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy 25% off food and drink, discounts, and early access to wages.
  • Why this job: Be part of a vibrant team in a historic pub with a welcoming atmosphere.
  • Qualifications: No prior experience needed, just a passion for hospitality and teamwork.
  • Other info: Inclusive culture that values individuality and supports personal growth.

The predicted salary is between 11 - 13 £ per hour.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Metropolitan West, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

  • Help prepare and serve our delicious food and drinks at Metropolitan West.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us… We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Metropolitan was formerly a grand Victorian railway hotel. Now, the historic building is enjoying a new life as a delightful bar and restaurant, serving a range of classic British dishes covering everything from hearty breakfasts and Sunday lunches to sumptuously sweet desserts. Our bar is brimming with a selection of cask and craft ales, fine wines, spirits, cocktails and much more, providing the perfect accompaniment for an evening out or refreshing day drinks in our sunny beer garden. Full of style and character, The Metropolitan is the perfect British pub, whatever the occasion for our guests, bringing freshly prepared and locally sourced food to West Didsbury.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Metropolitan West directly.

Front of House Team Member in Manchester employer: Stonegate Pub Company

Stonegate Group is an exceptional employer, offering Front of House Team Members at Metropolitan West a vibrant work culture that celebrates individuality and inclusivity. With comprehensive training, generous employee benefits like discounts across managed pubs and early access to wages, we empower our team to thrive in a historic setting that combines British hospitality with a modern twist. Join us in creating memorable experiences for our guests while enjoying the perks of working in a supportive and dynamic environment.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member in Manchester

✨Tip Number 1

Get to know the venue! Before your interview, pop into Metropolitan West and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.

✨Tip Number 2

Show off your personality! When you’re in the interview, let your individuality shine through. Stonegate Group values diversity, so don’t be afraid to share your unique experiences and how they can contribute to creating a welcoming environment for guests.

✨Tip Number 3

Be ready to demonstrate your teamwork skills. Since the role is all about working as part of a team, think of examples from your past where you’ve collaborated successfully. Share how you’ve contributed to a positive experience for others, whether at work or in social settings.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that catch your interest. We’re excited to see what you bring to the table!

We think you need these skills to ace Front of House Team Member in Manchester

Teamwork
Customer Service
Communication Skills
Food Preparation
Drink Service
Attention to Detail
Cleanliness and Safety Awareness
Positive Attitude
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your individuality and what makes you unique.

Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service.

Show Your Passion: Express your enthusiasm for working in hospitality and connecting with guests. Share why you love being part of a team and how you can contribute to creating a positive experience at Metropolitan West.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role!

How to prepare for a job interview at Stonegate Pub Company

✨Know the Venue

Before your interview, take some time to familiarise yourself with Metropolitan West. Check out their menu, understand their vibe, and maybe even visit for a drink or two. This will help you connect with the team during the interview and show that you're genuinely interested in being part of their community.

✨Show Your Personality

Stonegate Group values individuality, so don’t be afraid to let your personality shine through. Share your experiences and how they’ve shaped your approach to customer service. Remember, they’re looking for someone who can create a positive experience for guests, so highlight any relevant skills or stories that demonstrate your ability to connect with people.

✨Prepare for Teamwork Questions

As a Front of House Team Member, teamwork is key. Be ready to discuss your previous experiences working in a team. Think of examples where you contributed to a positive atmosphere or helped resolve conflicts. This will show that you can work well with others and contribute to the inclusive culture they’re proud of.

✨Ask Thoughtful Questions

At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about their training programmes or how they support staff development. This not only shows your interest in growing with the company but also helps you gauge if it’s the right fit for you.

Front of House Team Member in Manchester
Stonegate Pub Company
Location: Manchester

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