At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join the UK's largest pub operator with a focus on inclusivity and community.
- Benefits: Enjoy 25% off food and drink, discounts, and early access to wages.
- Other info: Great opportunities for personal growth in a lively, social setting.
- Why this job: Be part of a vibrant team in a welcoming environment that values individuality.
- Qualifications: No prior experience needed, just a passion for teamwork and customer service.
The predicted salary is between 30000 - 32450 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Leinster Arms, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Leinster Arms.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage.
Originally established in 1856 as The Scotch Stores, it was in 1881 that this Grade-II listed pub became known as The Leinster Arms. Just as it always has, today our pub prides itself on its wonderful selection of cask and craft ales from up and down the country, as well as its extensive range of gins, wines and crafted cocktails. But drinks aren't our only passion – our food menu brings together a variety of traditional British dishes with a premium twist, from hearty Sunday lunches to indulgent dinners, light bites, sumptuous desserts and more. Whether our guests wish to sample our delightful drinks, enjoy a bite to eat or join us to watch sport in a quiet, friendly atmosphere, we've got exactly what they're after, right from the heart of the city.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Leinster Arms directly.
Front of House Team Member in London employer: Stonegate Pub Company
Stonegate Group is an exceptional employer, offering Front of House Team Members at Leinster Arms a vibrant and inclusive work environment in the heart of Westminster. With a strong commitment to employee growth through comprehensive training and support, alongside unique benefits like discounts across managed pubs and early access to earned wages, we ensure our team feels valued and empowered to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Pub Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Pub Company
Don't be shy about reaching out to Stonegate Pub Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Pub Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Pub Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
