At a Glance
- Tasks: Serve food and drinks while creating a welcoming atmosphere for guests.
- Company: Lively pub company in Liverpool with a focus on teamwork.
- Benefits: Discounts, early access to wages, and great rewards.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Teamwork and a passion for providing excellent customer service.
- Other info: Perfect for anyone looking to thrive in a vibrant environment.
The predicted salary is between 11 - 13 £ per hour.
A popular pub company in Liverpool is seeking Front of House Team Members who excel at teamwork and customer service. The role involves preparing and serving food and drinks, offering friendly recommendations, and ensuring a safe environment for guests.
With excellent rewards including discounts and early access to wages, it’s a fantastic opportunity for anyone looking to join a lively and dynamic team.
Front of House: Guest Experience Pro in Liverpool employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House: Guest Experience Pro in Liverpool
✨Tip Number 1
Get to know the pub culture in Liverpool! Spend some time visiting local pubs, chatting with staff, and understanding what makes a great guest experience. This will help you stand out during interviews as someone who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different guest scenarios. Being able to demonstrate your ability to provide excellent service will impress potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees at the pub company through social media or local events. They can give you insider tips and might even put in a good word for you when you apply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are ready to join our lively team!
We think you need these skills to ace Front of House: Guest Experience Pro in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you connect with people and your passion for customer service. A friendly tone can really make your application stand out.
Highlight Teamwork Skills: Since teamwork is key in our lively pub environment, make sure to mention any experiences where you've worked well with others. We love seeing examples of collaboration and how you contribute to a team!
Be Specific About Your Experience: Don't just say you have experience in hospitality; tell us about it! Share specific examples of your previous roles, what you did, and how you made a difference. This helps us understand how you'd fit into our dynamic team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Company
Before your interview, do a bit of research on the pub company. Understand their values, what makes them popular in Liverpool, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Teamwork Skills
Since teamwork is key for this role, think of specific examples from your past experiences where you worked well with others. Be ready to discuss how you contributed to a positive team environment and how you handled any challenges that arose.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle various customer service situations. Prepare by thinking of times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your commitment to providing an excellent guest experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the pub environment. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well in front of guests.