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- Tasks: Lead the Front of House team to create unforgettable guest experiences.
- Company: Join a top pub operator in Glasgow with a vibrant community spirit.
- Benefits: Enjoy discounts, early wage access, and a fun work environment.
- Why this job: Be part of a team that makes every visit special and memorable.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Must be 18+ due to alcohol sales; great opportunity for growth!
The predicted salary is between 24000 - 36000 £ per year.
A leading pub operator in Glasgow is seeking an experienced Front of House Team Leader to join their team at Old Smiddy Inn. The ideal candidate will lead the team in delivering an exceptional guest experience, maintain operational consistency, and foster a welcoming atmosphere.
This role offers exciting rewards, including discounts and early wage access. The position requires candidates to be 18 or over due to alcohol sales. Join us to help create a vibrant community hub!
Guest Experience Leader - Front of House in Glasgow employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader - Front of House in Glasgow
✨Tip Number 1
Get to know the pub scene in Glasgow! Familiarise yourself with local pubs and their unique vibes. This will help you understand what makes a great guest experience and show your passion during interviews.
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll be interacting with guests and your team all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experiences where you've led a team or improved guest satisfaction. Be ready to share these stories in your interviews to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s create that vibrant community hub together!
We think you need these skills to ace Guest Experience Leader - Front of House in Glasgow
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating exceptional guest experiences shine through. Share specific examples of how you've gone above and beyond in previous roles to make guests feel welcome and valued.
Highlight Leadership Skills: As a Front of House Team Leader, you'll need to lead by example. Make sure to emphasise any leadership experience you have, whether it's managing a team or training new staff. We want to see how you can inspire others to deliver top-notch service!
Be Authentic and Personable: We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. A friendly and approachable tone can help us get a sense of who you are and how you'd fit into our vibrant community hub.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we’ll be able to review your application faster. Plus, you’ll be one step closer to joining our fantastic team at Old Smiddy Inn!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue Inside Out
Before your interview, make sure you research Old Smiddy Inn thoroughly. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your capability to maintain operational consistency.
✨Emphasise Guest Experience
Think about what exceptional guest experience means to you and be ready to share your ideas. Discuss how you would create a welcoming atmosphere and handle difficult situations with guests. This shows that you’re not just focused on tasks but genuinely care about the patrons.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the pub environment. A polished appearance reflects your professionalism and respect for the role. It sets the tone for how you’ll represent Old Smiddy Inn in front of guests.
