Front of House Team Leader in Glasgow

Front of House Team Leader in Glasgow

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the team to create unforgettable guest experiences at Old Smiddy Inn.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant and inclusive culture.
  • Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
  • Why this job: Be part of a lively atmosphere where every day brings new excitement and community spirit.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
  • Other info: Great opportunities for personal growth in a friendly and supportive environment.

The predicted salary is between 24000 - 36000 £ per year.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Old Smiddy Inn. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Old Smiddy is located in the heart of the Cathcart community. We're a friendly and relaxing pub where guests can enjoy a chilled lunch while taking advantage of our special meal deals, served by our friendly, welcoming team. In the evenings our guests can enjoy top quality food and a tipple from our extensive drink range.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Old Smiddy Inn you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Old Smiddy Inn directly.

Front of House Team Leader in Glasgow employer: Stonegate Pub Company

Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity at the Old Smiddy Inn. As a Front of House Team Leader, you will enjoy numerous benefits including a generous reward card, access to discounts through Stonegate Xtra Rewards, and early wage access, all while being part of a supportive team dedicated to delivering memorable guest experiences in a welcoming community pub setting.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader in Glasgow

✨Tip Number 1

Get to know the venue! Before your interview, pop into Old Smiddy Inn and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories in your interview to demonstrate how you can lead the Front of House team effectively.

✨Tip Number 3

Be yourself! Stonegate Group values individuality, so don’t be afraid to let your personality shine through. Share what makes you unique and how you can contribute to creating that warm and welcoming environment for guests.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Stonegate family. Don’t forget to follow up after applying – a little nudge can go a long way!

We think you need these skills to ace Front of House Team Leader in Glasgow

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Customer Service
Adaptability
Inclusivity Awareness
Time Management
Conflict Resolution
Attention to Detail
Sales Skills
Event Coordination

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you unique and how you can contribute to our welcoming environment.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences, just like we do at Old Smiddy Inn. It shows us you’re serious about joining our team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic pubs while you’re there.

How to prepare for a job interview at Stonegate Pub Company

✨Know the Venue Inside Out

Before your interview, take some time to familiarise yourself with Old Smiddy Inn and its offerings. Understand the menu, the atmosphere, and what makes it special. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.

✨Emphasise Inclusivity and Warmth

Stonegate Group values an inclusive culture, so be sure to express your commitment to creating a welcoming environment for both guests and staff. Share any experiences you have in fostering inclusivity or supporting diverse teams, as this aligns perfectly with their ethos.

✨Prepare Questions That Matter

Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, management style, and how success is measured at Old Smiddy Inn. This shows that you're not just interested in the job, but also in how you can contribute to the pub's success.

Front of House Team Leader in Glasgow
Stonegate Pub Company
Location: Glasgow

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