Front of House Team Member – Welcoming London Pub Experience
Front of House Team Member – Welcoming London Pub Experience

Front of House Team Member – Welcoming London Pub Experience

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to serve food and drinks while creating a welcoming atmosphere.
  • Company: A leading pub operator in the UK with a vibrant culture.
  • Benefits: Enjoy discounts on food, VIP bar access, and gym membership perks.
  • Why this job: Be part of a fun, social environment and develop your customer service skills.
  • Qualifications: Teamwork and a passion for great customer service are essential.
  • Other info: Receive training and support as you grow in this exciting role.

The predicted salary is between 24000 - 36000 £ per year.

A leading pub operator in the UK is looking for Front of House Team Members at The Sir John Balcombe in London. This role requires teamwork and customer service skills, where you'll help prepare food and drinks, offer recommendations, and maintain a welcoming environment. You will receive training and support as you build your skills in a vibrant and social setting.

Great perks include:

  • Discounts on food and drink
  • VIP access to bars
  • Discounted gym memberships

Front of House Team Member – Welcoming London Pub Experience employer: Stonegate Pub Company

Join a leading pub operator in the heart of London, where teamwork and exceptional customer service are at the forefront of our vibrant work culture. As a Front of House Team Member at The Sir John Balcombe, you'll enjoy fantastic perks such as discounts on food and drink, VIP access to bars, and discounted gym memberships, all while receiving comprehensive training and support to help you grow your skills in a lively and social environment.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member – Welcoming London Pub Experience

Tip Number 1

Get to know the pub culture! Spend some time in pubs similar to The Sir John Balcombe. This will help you understand the vibe and what makes a great Front of House experience.

Tip Number 2

Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. This will boost your confidence when you’re face-to-face with customers.

Tip Number 3

Network like a pro! Chat with current or former staff at The Sir John Balcombe or similar venues. They can give you insider tips on what the team values and how to stand out.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our vibrant team!

We think you need these skills to ace Front of House Team Member – Welcoming London Pub Experience

Teamwork
Customer Service Skills
Food Preparation
Drink Preparation
Product Knowledge
Communication Skills
Welcoming Attitude
Adaptability

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!

Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating that welcoming environment we pride ourselves on.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff – we want to know what makes you a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!

How to prepare for a job interview at Stonegate Pub Company

Know the Pub Inside Out

Before your interview, do a bit of research on The Sir John Balcombe. Familiarise yourself with their menu, special drinks, and any unique features they offer. This shows genuine interest and helps you answer questions about how you can contribute to their welcoming environment.

Show Off Your Team Spirit

Since teamwork is key in this role, be ready to share examples of how you've successfully worked in a team before. Think of specific situations where you collaborated with others to achieve a goal, especially in a busy or social setting.

Customer Service is King

Prepare to discuss your approach to customer service. Think of times when you went above and beyond for a customer or handled a difficult situation. Highlighting your ability to create a positive experience will resonate well with the interviewers.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.

Front of House Team Member – Welcoming London Pub Experience
Stonegate Pub Company

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