Front of House Team Member

Front of House Team Member

Portsmouth Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
  • Company: The Dockyard is a vibrant bar in Portsmouth, known for its craft beer and lively atmosphere.
  • Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to your wages.
  • Why this job: Be part of a fun team in a popular venue, perfect for socialising and enjoying live sports.
  • Qualifications: No prior experience needed; just bring your passion for great service and teamwork.
  • Other info: Flexible shifts available, ideal for students looking to earn while having fun.

Portsmouth, Hampshire, United Kingdom, PO1 3TW

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At The Liquorist, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

  • Help prepare and serve our delicious food and drinks at The Liquorist.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Liquorist offers high energy and excitement into Portsmouth\’s nightlife scene, giving guests a fabulous selection of glamorous cocktails, premium spirits, wines, and craft beers. We are a fun British pub with a glamorous side; style, excitement, and a buzzing energy sit on the waterside in Gunwharf Quays. In the summer sun, the outdoor seating area is the largest in Portsmouth\’s Quays. With a 10-foot projector and HD TV\’s, we have a great spot for our guests to watch sporting events and unwind with friends. On the food menu, our guests will find comfort food as well as some more elevated plates, packed full of flavour.

What\’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Liquorist directly.

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Front of House Team Member employer: Stonegate Pub Company

At The Dockyard, part of the Stonegate Group, we offer a vibrant and inclusive work environment in the heart of Portsmouth's student community. Our Front of House Team Members enjoy comprehensive training, competitive benefits including discounts on food and drink, and opportunities for personal growth within the UK's largest operator of pubs and bars. Join us to be part of a team that celebrates individuality and creates memorable experiences for our guests, all while enjoying a relaxed atmosphere filled with great food and live sports.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with The Dockyard's unique offerings, such as their craft beers and vegan food options. This knowledge will help you engage confidently with guests and make informed recommendations during your interview.

✨Tip Number 2

Showcase your passion for hospitality by sharing personal experiences where you've created memorable moments for guests. This will demonstrate your ability to connect with people and enhance their experience at The Dockyard.

✨Tip Number 3

Research the local Portsmouth community and its student culture. Understanding your potential guests will allow you to tailor your approach and show that you're a great fit for the team.

✨Tip Number 4

Prepare to discuss how you can contribute to maintaining a clean and safe environment. Highlight any previous experience in similar roles where you ensured high standards of cleanliness and safety for both guests and staff.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Food and Beverage Knowledge
Problem-Solving Skills
Time Management
Adaptability
Positive Attitude
Multitasking
Sales Skills
Conflict Resolution
Cleanliness and Hygiene Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what The Dockyard is looking for in a Front of House Team Member. Highlight your ability to work as part of a team and your passion for creating positive guest experiences.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service roles. Emphasise any skills related to teamwork, communication, and your enthusiasm for food and drink.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at The Dockyard. Mention your love for craft beer, cocktails, and sports, and how you can contribute to the vibrant atmosphere.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Stonegate Pub Company

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and contribute to a positive atmosphere.

✨Know the Menu

Familiarise yourself with the food and drink offerings at The Dockyard. Being able to make friendly recommendations will impress your interviewers and show that you're genuinely interested in enhancing the guest experience.

✨Demonstrate Your Passion

Express your enthusiasm for great beer, cocktails, and sports. Share any relevant experiences or interests that align with the vibrant atmosphere of The Dockyard, as this will resonate well with the interviewers.

✨Emphasise Cleanliness and Safety

Discuss your understanding of maintaining a clean and safe environment. Provide examples of how you've contributed to cleanliness in previous roles, as this is crucial for both guests and team members.

Front of House Team Member
Stonegate Pub Company
Location: Portsmouth

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