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- Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
- Company: The James Tassie is a lively pub known for its welcoming spirit and great entertainment.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
- Why this job: Be part of a fun environment with exciting events and a supportive team culture.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit!
- Other info: Flexible hours available, perfect for students looking to earn while having fun.
At The James Tassie, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at The James Tassie.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The James Tassie is a fun, lively venue situated in the heart of the Shawlands buzz. We offer a wide range of good pub food and plenty of great drink deals. At the weekend, we provide great entertainment along with our big screens throughout the pub so our guests can enjoy their favourite sporting events every day of the week. We offer packages for all sorts of occasions and have the best team to deliver great experiences. We also have a large outdoor seating area where visitors can soak up the sun in the warmer days.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- David Lloyd Corporate Discount Rates
- Wagestream – Early access to your earned wages
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The James Tassie directly.
Front of House Team Member employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with The James Tassie's menu and offerings. Knowing the food and drink options inside out will help you make friendly recommendations to guests, showcasing your enthusiasm and knowledge during the interview.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will demonstrate your ability to connect with the team and contribute to a positive atmosphere.
✨Tip Number 3
Research the local community and the pub's role within it. Understanding the loyal locals and the pub's character can help you engage with guests more effectively and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Prepare to discuss how you would maintain a clean and safe environment for both guests and team members. Highlighting your commitment to hygiene and safety standards will align with the pub's values and expectations.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The James Tassie is looking for in a Front of House Team Member. Highlight your ability to work in a team and connect with guests.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you contributed to a positive guest experience or worked as part of a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of The James Tassie that appeal to you, such as their vibrant atmosphere or commitment to great service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Stonegate Pub Company
✨Show Your Team Spirit
As a Front of House Team Member, it's crucial to demonstrate your ability to work well within a team. Share examples from previous experiences where you collaborated effectively with others to create a positive environment.
✨Know the Menu
Familiarise yourself with the food and drink offerings at The James Tassie. Being able to make friendly recommendations during the interview will show your enthusiasm for the role and your commitment to enhancing the guest experience.
✨Emphasise Customer Service Skills
Highlight your customer service skills and any relevant experience you have. Discuss how you can contribute to maintaining a welcoming atmosphere and ensuring guests have a memorable time at the pub.
✨Ask Questions
Prepare thoughtful questions about the role and the pub's culture. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about team dynamics or upcoming events at The James Tassie.
