Front of House Team Leader - Lead & Elevate Guest Experience
Front of House Team Leader - Lead & Elevate Guest Experience

Front of House Team Leader - Lead & Elevate Guest Experience

Full-Time 25000 - 30000 £ / year (est.) No home office possible
Stonegate Pub Company

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and maintain smooth operations.
  • Company: Join the vibrant Stonegate Pub Company at City Tavern in Chester.
  • Benefits: Enjoy discounts on food and drink, plus corporate gym rates.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Be part of a welcoming pub culture and elevate guest experiences.
  • Qualifications: Must be 18 or older; experience in hospitality is a plus.

The predicted salary is between 25000 - 30000 £ per year.

Stonegate Pub Company is seeking an experienced Front of House Team Leader for City Tavern in Chester. The role involves leading a team to enhance guest experiences, maintaining operations, and fostering a welcoming environment.

Candidates must be 18 or older due to alcohol sales. This position offers rewards such as discounts on food and drink and corporate gym rates, contributing to a vibrant and inclusive pub culture.

Front of House Team Leader - Lead & Elevate Guest Experience employer: Stonegate Pub Company

Stonegate Pub Company is an excellent employer, offering a vibrant and inclusive work culture at City Tavern in Chester. With opportunities for personal growth and development, employees enjoy benefits such as discounts on food and drink, corporate gym rates, and the chance to lead a passionate team dedicated to enhancing guest experiences.
Stonegate Pub Company

Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader - Lead & Elevate Guest Experience

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Stonegate Pub Company. A personal connection can give you the inside scoop and help you stand out.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for enhancing guest experiences shine through. Share stories that highlight your leadership skills and how you've created welcoming environments in the past.

✨Tip Number 3

Research the company culture! Dive into Stonegate's values and what makes City Tavern special. This will help you tailor your responses and show that you're genuinely interested in being part of their vibrant pub culture.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining the team and ready to lead and elevate the guest experience!

We think you need these skills to ace Front of House Team Leader - Lead & Elevate Guest Experience

Leadership Skills
Guest Experience Enhancement
Team Management
Operational Maintenance
Communication Skills
Problem-Solving Skills
Customer Service
Conflict Resolution
Time Management
Adaptability
Interpersonal Skills
Training and Development

Some tips for your application 🫡

Show Your Passion for Guest Experience: When writing your application, let us know why you love creating memorable experiences for guests. Share any relevant stories or examples that highlight your enthusiasm and skills in enhancing customer satisfaction.

Highlight Your Leadership Skills: As a Front of House Team Leader, we want to see how you've successfully led teams in the past. Be sure to mention any leadership roles you've held and how you motivated your team to achieve great results.

Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the listing to show that you understand what we're looking for and how your experience aligns with our needs at City Tavern.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Stonegate Pub Company

✨Know the Venue Inside Out

Before your interview, make sure you know City Tavern and its vibe. Familiarise yourself with their menu, special events, and any recent news. This shows your genuine interest in the role and helps you connect your experience to their specific needs.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or enhanced guest experiences. Be ready to discuss how you can elevate the atmosphere at City Tavern.

✨Emphasise Guest Experience

Stonegate Pub Company values a welcoming environment, so be prepared to talk about what excellent guest service means to you. Share specific strategies you've used to ensure guests leave happy and how you would implement those at City Tavern.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.

Front of House Team Leader - Lead & Elevate Guest Experience
Stonegate Pub Company

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>