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- Tasks: Lead and motivate the team to enhance guest experiences in a vibrant pub setting.
- Company: A top pub operator in Greater London with a focus on hospitality.
- Benefits: Enjoy discounts at pubs and gyms, plus a fun work environment.
- Why this job: Be part of a dynamic team that creates memorable experiences for guests.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Join us in the heart of London for an engaging career opportunity.
The predicted salary is between 36000 - 60000 £ per year.
A leading pub operator in Greater London is seeking an experienced Front of House Team Leader to enhance the guest experience. You will lead and motivate the team to ensure smooth operations while creating a warm and welcoming atmosphere.
Eligible candidates should be over 18 and ideally possess experience in hospitality. The role offers various employee rewards, including discounts at pubs and gyms, plus an engaging work environment in the heart of London.
Front of House Team Leader - Elevate Guest Experience employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Elevate Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Team Leader role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your warm and welcoming nature shine through. Remember, they’re looking for someone to enhance the guest experience, so make sure they see how you can bring that vibe!
✨Tip Number 3
Prepare for situational questions! Think about scenarios you’ve faced in previous roles and how you handled them. This will help you demonstrate your leadership skills and ability to motivate a team in a busy pub environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate!
We think you need these skills to ace Front of House Team Leader - Elevate Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to enhance guest experiences – we want to see your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in leading teams and creating a welcoming atmosphere, as these are key to the Front of House Team Leader position we’re looking to fill.
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our vibrant team culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Company
Before your interview, do a bit of research on the pub operator. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you create a warm and welcoming atmosphere for both guests and staff.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about scenarios you might face in a busy pub environment and how you would handle them. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
