At a Glance
- Tasks: Lead the team to create an amazing guest experience and manage daily operations.
- Company: Join Stonegate Group, a vibrant pub chain known for its welcoming atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Fast-paced environment perfect for those who thrive on teamwork.
- Why this job: Be the face of Goose and make every guest's visit memorable.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Stonegate Group is looking for an experienced Front of House Team Leader to guide Goose in Walthamstow, delivering a warm guest experience and motivating the wider team.
You will work with the management team to maintain smooth operations, foster a welcoming atmosphere, and ensure guests feel valued from entry to departure.
Applicants must be 18+ due to alcohol sales.
The role sits on-site and involves bar and floor duties in a busy pub environment.
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Front of House Team Leader — Drive Guest Experience & Operations employer: Stonegate Pub Company
Stonegate Pub Company is an excellent employer for those looking to thrive in a vibrant and dynamic environment. As a Bartender at Be At One in Nottingham, you'll enjoy a culture that celebrates creativity and guest engagement, alongside fantastic perks such as rewards and discounts. With opportunities for personal growth and the chance to work with a team of cocktail masters, this role promises a rewarding experience for passionate individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader — Drive Guest Experience & Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Pub Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Pub Company
Don't be shy about reaching out to Stonegate Pub Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Leader — Drive Guest Experience & Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Pub Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Pub Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
