At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a vibrant pub atmosphere.
- Company: Join Stonegate Pub Company at the historic Minster Tavern near Ely Cathedral.
- Benefits: Enjoy a 25% rewards card, gym discounts, and early wage access through the Stream app.
- Other info: Work in the UK's oldest pub with opportunities for personal growth.
- Why this job: Be part of a lively environment and make a real impact on guest satisfaction.
- Qualifications: Experience in customer service and leadership skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Stonegate Pub Company is seeking an experienced Front of House Team Leader for the Minster Tavern in Ely, UK. The successful candidate will lead a dynamic team to create memorable guest experiences, maintaining high standards in service and operations.
In addition to a strong emphasis on customer service, the role offers various perks, including:
- 25% rewards card
- Corporate gym discounts
- Early access to wages through the Stream app
Join us in a vibrant pub atmosphere across the UK's oldest pub, located near Ely Cathedral!
Front of House Team Leader - Craft Stellar Guest Experience employer: Stonegate Pub Company
Stonegate Pub Company is an exceptional employer, offering a vibrant work culture at the historic Minster Tavern in Ely. With a strong focus on employee growth and development, team leaders enjoy benefits such as a 25% rewards card, corporate gym discounts, and early access to wages, all while working in a lively environment that fosters camaraderie and memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader - Craft Stellar Guest Experience
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front of House Team Leader role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for creating stellar guest experiences shine through. Share stories about how you've gone above and beyond for customers in the past.
✨Tip Number 3
Research the Minster Tavern! Familiarise yourself with their menu, atmosphere, and values. This will not only impress your interviewers but also help you tailor your answers to fit their vibe.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, you'll be one step closer to joining a fantastic team at Stonegate Pub Company!
We think you need these skills to ace Front of House Team Leader - Craft Stellar Guest Experience
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us see your enthusiasm for creating memorable guest experiences. Share specific examples of how you've gone above and beyond in previous roles to make guests feel special.
Highlight Your Leadership Skills:As a Front of House Team Leader, you'll be guiding a team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past and any successful projects you've led.
Tailor Your Application:Don't just send a generic application! Take the time to tailor your CV and cover letter to the role at Stonegate Pub Company. Mention the specific skills and experiences that align with the job description to stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue Inside Out
Before your interview, make sure you research the Minster Tavern and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. This will highlight your capability to create memorable guest experiences.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to discuss your approach to delivering exceptional service. Share specific instances where you went above and beyond for guests, as this will illustrate your commitment to maintaining high standards in service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only demonstrates your interest but also helps you gauge if the pub is the right fit for you.
