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For Companies At a Glance
- Tasks: Lead and motivate the team to create an unforgettable guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early wage access.
- Why this job: Be part of a lively venue with sports, quizzes, and live music in a student hotspot.
- Qualifications: Must be 18+ due to alcohol sales; experience in hospitality is a plus.
- Other info: Flexible shifts and a fun work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Nether Inn. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us: Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Nether Inn is situated at the heart of the student and retail area of the city and just a stone's throw from the local train station. We have a passion for food, drinks, and being the best pre-club venue in the city. We show all kinds of sport from football to WWE wrestling to the Superbowl. We have a pool table, jukebox, weekly quizzes, games nights, and live music events.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- David Lloyd Corporate Discount Rates
- Wagestream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Nether Inn you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Nether Inn directly.
Front of House Team Leader employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the unique character and offerings of the Nether Inn. Understanding the pub's atmosphere, menu, and events will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you enhanced guest experiences through effective team management.
✨Tip Number 3
Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you would handle busy periods and maintain service quality. Think about strategies you've used in the past to ensure smooth operations during peak times, as this is crucial for the Front of House Team Leader role.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of what makes a great guest experience. Mention specific examples from your past roles where you successfully led a team or improved service quality.
Show Your Personality: Since the role involves creating a warm and welcoming environment, let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your enthusiasm for working in a lively pub atmosphere.
How to prepare for a job interview at Stonegate Pub Company
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Venue's Atmosphere
Familiarise yourself with the unique character of the Nether Inn and its offerings. Be ready to discuss how you can contribute to maintaining a warm and welcoming environment that aligns with the pub's spirit and values.
✨Highlight Your Customer Service Experience
Since the role focuses on delivering an amazing guest experience, be prepared to share specific instances where you went above and beyond for customers. This will showcase your commitment to excellent service.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the team dynamics, management style, and future goals of the Nether Inn. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
