Front of House Team Leader

Front of House Team Leader

Bristol Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable guest experiences at Walkabout Bristol.
  • Company: Join the UK's largest operator of pubs and bars, known for its inclusive culture.
  • Benefits: Enjoy discounts on food, drinks, and retail, plus flexible working and career development.
  • Why this job: Be part of an energetic atmosphere where your passion and energy can shine.
  • Qualifications: Must be 18+, with leadership skills and a knack for motivating others.
  • Other info: Dynamic environment with opportunities for personal growth and a fun team spirit.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Bristol, Bristol, United Kingdom, BS3 4QW

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Victoria Park.

Responsibilities

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

About us

We\\\’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Nestled in the heart of Bedminster, The Victoria Park pub is only a short distance away from our namesake, the beautiful Victoria Park, which opened to the public in 1891. Whether our guests are looking for a spot of refreshment after a walk in the park, a pit-stop for lunch out on our split-level terrace or an indulgent dinner to celebrate a special occasion, we\\\’re just the place. Our extensive food menu spans traditional dishes from delicious Sunday roasts to rich desserts, and with our wide range of local cask and craft ales, wines, spirits and artisan cocktails, we have all the favourite tipples waiting to enjoy.

Benefits

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Stream – Early access to your earned wages

Qualifications / Requirements

To be considered for the Front of House Team Leader position at Victoria Park you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Victoria Park directly.

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Front of House Team Leader employer: Stonegate Pub Company

At Walkabout Bristol, we pride ourselves on being more than just a lively venue; we are a community that thrives on energy, inclusivity, and personal growth. Our Front of House Team Leaders enjoy a vibrant work culture, competitive benefits like discounts across our managed pubs, and opportunities for professional development through award-winning programmes. Join us in creating unforgettable experiences while enjoying flexible working hours and a supportive team atmosphere in the heart of Bristol.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Get to know the venue! Before your interview, pop into Walkabout Bristol and soak up the atmosphere. Chat with the staff, feel the vibe, and show that you’re genuinely interested in being part of the team.

✨Tip Number 2

Show off your personality! When you meet the hiring team, let your energy and passion shine through. They’re looking for someone who can bring wild vibes, so don’t hold back on showcasing your fun side.

✨Tip Number 3

Prepare some examples! Think about times when you’ve led a team or created a great guest experience. Having these stories ready will help you stand out and demonstrate that you’re the perfect fit for the Front of House Team Leader role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Walkabout family. Let’s get you in there!

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Guest Experience Management
Communication Skills
Operational Management
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service Skills
Conflict Resolution
Time Management
Event Coordination

Some tips for your application 🫡

Show Your Energy: When writing your application, let your personality shine through! We want to see that you’ve got the energy and passion that matches our vibe at Walkabout. Use lively language and don’t be afraid to show us what makes you tick!

Tailor Your Application: Make sure to customise your application for the Front of House Team Leader role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us you’re genuinely interested in joining our team!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Avoid fluff and focus on what makes you a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!

How to prepare for a job interview at Stonegate Pub Company

✨Know the Venue Inside Out

Before your interview, make sure you know all about Walkabout Bristol. Familiarise yourself with their offerings, the atmosphere they create, and their commitment to providing a great guest experience. This will show your genuine interest and help you connect your skills to their needs.

✨Show Off Your Energy and Passion

As a Front of House Team Leader, energy and enthusiasm are key! During the interview, let your personality shine through. Share examples of how you've motivated teams in the past or created a fun environment for guests. They want to see that you can bring those wild vibes!

✨Prepare for Situational Questions

Expect questions that assess how you'd handle specific situations, like dealing with difficult customers or managing a busy shift. Think of examples from your previous roles where you successfully navigated challenges. This will demonstrate your problem-solving skills and ability to maintain a smooth operation.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows you're not just interested in the role but also in being part of their community and contributing to their culture.

Front of House Team Leader
Stonegate Pub Company
Location: Bristol

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