FOH Team Leader — Lead Guest Experience at a Lively Pub

FOH Team Leader — Lead Guest Experience at a Lively Pub

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Stonegate Pub Company

At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences in a lively pub setting.
  • Company: Join Stonegate Pub Company, a leader in the hospitality industry.
  • Benefits: Enjoy discounts at managed pubs and early access to your wages.
  • Other info: Great opportunity for personal growth in a fun, energetic environment.
  • Why this job: Be part of a vibrant team in one of Middlesbrough's biggest beer gardens.
  • Qualifications: Strong leadership skills and a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

Stonegate Pub Company is seeking an experienced Front of House Team Leader at The Southfield in Tees Valley, England. This role requires strong leadership skills to motivate and encourage the team towards delivering outstanding guest experiences. Candidates should have a passion for hospitality and creating a welcoming environment.

The position includes various perks such as discounts across managed pubs and early access to earned wages. Join a vibrant team in one of the biggest beer gardens in Middlesbrough.

FOH Team Leader — Lead Guest Experience at a Lively Pub employer: Stonegate Pub Company

Stonegate Pub Company is an excellent employer, offering a dynamic work culture where team members are encouraged to thrive and develop their skills in the hospitality industry. With benefits like discounts across managed pubs and early access to earned wages, employees enjoy a rewarding experience while working in a lively environment at The Southfield, one of the largest beer gardens in Middlesbrough.

Stonegate Pub Company

Contact Details:

Stonegate Pub Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FOH Team Leader — Lead Guest Experience at a Lively Pub

Tip Number 1

Get to know the pub culture! Spend some time in the venue you're applying for. Chat with the staff and soak up the atmosphere. This will not only help you understand the vibe but also give you some great talking points during your interview.

Tip Number 2

Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can inspire others to create those outstanding guest experiences we’re all about.

Tip Number 3

Be yourself! Authenticity goes a long way in hospitality. Let your passion for creating a welcoming environment shine through in your conversations. We love seeing candidates who genuinely care about guest experiences.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks like discounts across our managed pubs. Don’t miss out!

We think you need these skills to ace FOH Team Leader — Lead Guest Experience at a Lively Pub

Leadership Skills
Team Motivation
Guest Experience Management
Passion for Hospitality
Communication Skills
Customer Service
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve created memorable guest experiences or led a team to success. We want to see that you’re not just looking for a job, but that you genuinely care about making every visit special.

Highlight Your Leadership Skills:As a Front of House Team Leader, strong leadership is key. In your application, give examples of how you've motivated and encouraged your team in the past. We’re looking for someone who can inspire others, so don’t hold back on showcasing your leadership style!

Tailor Your Application:Make sure to tailor your application specifically for this role at The Southfield. Mention the vibrant atmosphere and the importance of creating a welcoming environment. We appreciate when candidates take the time to connect their skills and experiences directly to what we’re looking for.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Stonegate Pub Company

Know the Venue Inside Out

Before your interview, take some time to research The Southfield and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.

Showcase Your Leadership Style

As a Front of House Team Leader, your leadership skills are crucial. Be prepared to share specific examples of how you've motivated a team in the past. Think about challenges you've faced and how you turned them into opportunities for growth—this will demonstrate your ability to lead effectively.

Emphasise Your Passion for Hospitality

Stonegate Pub Company is looking for someone who truly loves hospitality. During the interview, express your enthusiasm for creating welcoming environments and memorable experiences for guests. Share stories that highlight your dedication to excellent service and how it positively impacted previous workplaces.

Prepare Questions That Matter

Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team culture, how they measure guest satisfaction, or what the biggest challenges are for the FOH team. This shows you're not just interested in the role, but also in contributing to the team's success.