At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a vibrant pub setting.
- Company: Join Stonegate Pub Company at the historic Minster Tavern near Ely Cathedral.
- Benefits: Enjoy a 25% rewards card, gym discounts, and early wage access through the Stream app.
- Other info: Work in the UK's oldest pub with opportunities for personal growth.
- Why this job: Be part of a lively atmosphere and make a real impact on guest satisfaction.
- Qualifications: Experience in customer service and leadership skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Stonegate Pub Company is seeking an experienced Front of House Team Leader for the Minster Tavern in Ely, UK. The successful candidate will lead a dynamic team to create memorable guest experiences, maintaining high standards in service and operations.
In addition to a strong emphasis on customer service, the role offers various perks, including:
- 25% rewards card
- Corporate gym discounts
- Early access to wages through the Stream app
Join us in a vibrant pub atmosphere across the UK's oldest pub, located near Ely Cathedral!
Front of House Team Leader - Craft Stellar Guest Experience in Ely employer: Stonegate Pub Company
Stonegate Pub Company is an excellent employer, offering a vibrant work culture at the historic Minster Tavern in Ely, where you can lead a passionate team dedicated to delivering exceptional guest experiences. With benefits like a 25% rewards card, corporate gym discounts, and early access to wages, we prioritise employee well-being and growth, making this an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader - Craft Stellar Guest Experience in Ely
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, or even pop into the Minster Tavern for a pint and a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for creating stellar guest experiences shine through. Share stories about how you've wowed customers in the past – it’ll make you memorable!
✨Tip Number 3
Research the company culture! Stonegate Pub Company values high standards and a vibrant atmosphere, so make sure you understand their vibe. Tailor your approach to show you’re a perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your applications and any updates directly from us at StudySmarter.
We think you need these skills to ace Front of House Team Leader - Craft Stellar Guest Experience in Ely
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us know why creating memorable guest experiences is important to you. Share any relevant stories or examples that highlight your commitment to customer service.
Highlight Your Leadership Skills:As a Front of House Team Leader, we want to see your leadership style shine through. Mention any previous experience leading teams, and how you motivate others to maintain high standards in service and operations.
Tailor Your Application:Make sure to customise your application to fit the role at the Minster Tavern. Use keywords from the job description to show that you understand what we're looking for and how you can contribute to our vibrant pub atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue Inside Out
Before your interview, make sure you research the Minster Tavern and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. This will highlight your capability to create memorable guest experiences.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss your approach to delivering exceptional service. Think of specific instances where you went above and beyond for a guest. This will illustrate your commitment to maintaining high standards in service and operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only demonstrates your interest but also helps you gauge if the pub is the right fit for you.
