At a Glance
- Tasks: Lead and inspire a team to create amazing guest experiences at Hope & Anchor.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse, well-known brands.
- Benefits: Enjoy bonuses, discounts, and early access to wages with our rewarding perks.
- Why this job: Be part of a vibrant culture where you can make a real impact and have fun.
- Qualifications: Must be 18+ and passionate about hospitality and guest engagement.
- Other info: Perfect for those who love socialising and creating memorable experiences in a lively environment.
The predicted salary is between 28800 - 43200 Β£ per year.
Liverpool, Merseyside, United Kingdom, L1 9DE
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Hope & Anchor. If you love motivating others, driving performance, and making a real impact, we\’d love to chat.
Provide clear guidance, encouragement, and support to help the team grow.
Support the General Manager and work together to create and deliver our vision
Maintain consistency in standards and procedures
Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A little bit about usβ¦
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live itβs on, and we are the place to watch it. The Hope & Anchor, Liverpool is a welcoming and informal bar in a bustling student area. We are a great place for guests to relax and join in activities such as karaoke and bottomless brunch. It is also an ideal place to watch the big games on TV whilst eating and drinking from street food-influenced menus. The venue also boasts a brilliant beer garden.
What\’s in it for you?
Award winning Deputy Manager and General Manager development programmes
Bonus opportunities
Reward Card via the MiXR App β 25% off food and drink for you and ALL your friends across our Managed Pubs
Stonegate Xtra Rewards β Online benefits portal offering discounts across the High Street and other retailers
VIP entry to our Pubs and Bars
David Lloyd Corporate Discount Rates
Wagestream β Early access to your earned wages
To be considered for the Deputy Manager position at Hope & Anchor you must be 18 or over as the roles involves the sale of alcohol.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hope & Anchor directly.
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Deputy Manager employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Deputy Manager
β¨Tip Number 1
Familiarise yourself with the unique identity of Hope & Anchor and its offerings. Understanding the venue's atmosphere, menu, and events will help you connect with the team and demonstrate your enthusiasm during any discussions.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you inspired others to achieve outstanding results, as this aligns perfectly with the role's requirements.
β¨Tip Number 3
Research the latest trends in the hospitality industry, especially around guest experiences and team management. Being knowledgeable about current practices will not only impress but also show that you're proactive and passionate about the role.
β¨Tip Number 4
Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Deputy Manager
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy Manager at Hope & Anchor. Highlight your experience in motivating teams and creating outstanding guest experiences in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, experience in hospitality, and any relevant achievements that demonstrate your capability to drive performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the unique environment at Hope & Anchor. Mention specific examples of how you've inspired teams or improved guest experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stonegate Pub Company
β¨Show Your Passion for Guest Experiences
Make sure to express your enthusiasm for creating outstanding guest experiences. Share examples of how you've motivated teams in the past to enhance customer satisfaction, as this aligns perfectly with the role's focus.
β¨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you support team growth. Highlight specific instances where you've provided guidance and encouragement to your team, showcasing your ability to inspire others.
β¨Understand the Venue's Unique Identity
Familiarise yourself with the Hope & Anchor's atmosphere and offerings. Be ready to discuss how you can contribute to maintaining its welcoming environment and how you would engage with a diverse range of guests.
β¨Discuss Your Experience with Standards and Procedures
Be prepared to talk about your experience in maintaining consistency in standards and procedures. This is crucial for supporting the General Manager and ensuring the venue runs smoothly.