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For Companies At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts on food and drink, early wage access, and exclusive rewards.
- Other info: Inclusive culture that supports neurodiversity and personal growth.
- Why this job: Be part of a vibrant team in a friendly venue that values individuality.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Crowborough, East Sussex, United Kingdom, TN6 2XZ
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at White Hart. Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. White Hart on the Green is located in Crowborough and is a friendly venue offering delicious food, great drinks and unforgettable experiences. We are perfect for any occasion including lunch, dinner and private events.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at White Hart you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact White Hart directly.
Front of House Team Leader in Crowborough employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Crowborough
✨Tip Number 1
Get to know the venue! Before your interview, pop into White Hart and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll need to lead and motivate your team while ensuring guests have a fantastic experience. Think of examples from your past where you've successfully managed a team or resolved guest issues, and be ready to share those stories.
✨Tip Number 3
Show your passion for hospitality! When you apply, let your enthusiasm shine through. Talk about what makes great service in your eyes and how you can contribute to creating that warm, welcoming environment at White Hart. We want to see your personality!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen on joining our team. Don’t forget to follow up after applying; a quick email expressing your excitement can make a great impression!
We think you need these skills to ace Front of House Team Leader in Crowborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our vision of delivering an amazing guest experience at White Hart.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with White Hart and its offerings. Understand their menu, the atmosphere they create, and what makes them unique. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved operations. Be ready to discuss how you can inspire others to deliver exceptional service.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be prepared to talk about how you foster a welcoming environment. Share any experiences where you've made guests feel valued and comfortable, especially in diverse settings. This aligns perfectly with their commitment to individuality.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about their approach to team development or how they maintain consistency in guest experiences. This demonstrates your enthusiasm and forward-thinking attitude.