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For Companies At a Glance
- Tasks: Join our team to serve delicious food and drinks while creating memorable guest experiences.
- Company: The Coach House, a vibrant pub in the heart of London's West End.
- Benefits: Enjoy 25% off food and drink, early wage access, and exclusive discounts.
- Why this job: Be part of a fun team in a lively atmosphere where you can connect with others.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Inclusive culture that values individuality and offers growth opportunities.
Westminster, Greater London, United Kingdom, SW1Y 4EE. Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The Coach House, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at The Coach House.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. Welcome to The Coach House, the best pub in Piccadilly. We are located in the heart of London's West End. Our four-storey Coach House provides an unbeatable atmosphere for live sports, stand-up comedy, and classic British food and drink. Our guests can experience live sport like no other with our over 15 fully HD plasma screen TVs, projector screens, and sports table service, ensuring they don’t miss any action. For those looking to celebrate something special we offer four private function rooms perfect for any occasion.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Corporate Discounted Rates at David Lloyd and PureGym.
- Stream – Early access to your earned wages.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Coach House directly.
Front of House Team Member in City of London employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in City of London
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Coach House and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to brush up on your communication skills and how to handle different customer scenarios. The more comfortable you are, the better you'll shine during your interview!
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, make sure to highlight any previous experience in customer service or teamwork. Share stories that showcase your ability to create memorable moments for guests—this is what we’re all about at The Coach House!
✨Tip Number 4
Be yourself! We value individuality and want to see the real you. During the interview, let your personality shine through. Whether you're quirky, funny, or just genuinely friendly, being authentic will help us see how you'd fit into our vibrant team culture.
We think you need these skills to ace Front of House Team Member in City of London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your teamwork skills and any experience in hospitality, as these are key for the Front of House Team Member role at The Coach House.
Show Your Passion: Express your enthusiasm for working in a vibrant pub environment. Share why you love connecting with people and how you can contribute to creating memorable moments for our guests at The Coach House.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Coach House. Check out their menu, understand their vibe, and maybe even visit for a drink. This will help you connect with the team during the interview and show that you're genuinely interested in being part of their community.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Whether it’s helping a colleague during a busy shift or collaborating on a project, demonstrating your ability to connect with others will make you stand out.
✨Emphasise Guest Experience
The Coach House prides itself on creating memorable moments for guests. Think about times when you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to providing excellent service and enhancing the guest experience.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or how they celebrate successes. Asking insightful questions shows that you're engaged and eager to learn more about the role and the company culture.
