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- Tasks: Join our team to serve delicious food and drinks while creating memorable guest experiences.
- Company: Stonegate Group, the UK's largest operator of pubs and bars, committed to inclusivity.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
- Why this job: Be part of a vibrant team in a welcoming environment that values individuality.
- Qualifications: No prior experience needed, just a passion for hospitality and teamwork.
- Other info: Great opportunities for personal growth and making lasting connections.
The predicted salary is between 11 - 13 £ per hour.
Brighton, East Sussex, United Kingdom, BN2 6BB. Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity: At Downs Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Downs Hotel.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us: We’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Downs Hotel is a striking pub and hotel serving delicious food and drinks from Woodingdean, Brighton. With a food menu boasting a range of traditional British dishes and modern bites, and a drinks range spanning craft and cask ales, wines, spirits and cocktails, our pub is the perfect spot for everything from a relaxing drink to a hearty evening meal. We also offer unique experiences for more special visits, like chic Champagne brunches and cosy overnight stays – so, no matter what the occasion, our guests are taken care of here at Downs Hotel.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Corporate Discounted Rates at David Lloyd and PureGym.
- Stream – Early access to your earned wages.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Downs Hotel directly.
Front of House Team Member in Brighton employer: Stonegate Pub Company
Contact Detail:
Stonegate Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Brighton
✨Tip Number 1
Get to know the venue! Before your interview, pop into Downs Hotel and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Think about how you'd handle tricky situations or make recommendations to enhance the guest experience.
✨Tip Number 3
Show your personality! When you apply through our website, let your unique self shine through. Share your passion for hospitality and any relevant experiences that highlight your ability to create a positive environment for guests and teammates alike.
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Downs Hotel team!
We think you need these skills to ace Front of House Team Member in Brighton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a positive experience for our guests at Downs Hotel.
Show Enthusiasm: We love seeing passion in applications! Express your excitement about the opportunity to work with us and how you can connect with both the team and our guests. A little enthusiasm goes a long way!
Apply Through Our Website: To make things easier for us and you, apply directly through our website. It’s straightforward and ensures your application lands right where it needs to be. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue
Before your interview, take some time to familiarise yourself with Downs Hotel. Check out their menu, understand their vibe, and maybe even pop in for a drink. This shows genuine interest and helps you connect better during the interview.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive atmosphere for guests.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or what makes great service. Practising your answers can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the role. A neat appearance shows that you respect the opportunity and are serious about joining their team.
