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For Companies At a Glance
- Tasks: Welcome guests, serve food and drinks, and ensure a clean environment.
- Company: Join the biggest pub operator in the UK, known for its warm hospitality.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Be part of a friendly team in a vibrant pub atmosphere with great food.
- Qualifications: No experience needed; just bring your passion for people and service!
- Other info: Located in Heworth, York, easily accessible even during rush hour.
Front of House Team Member – North Yorkshire Location- Walnut Tree Front of House Team Member We want our Front of House Team Members to be great team players at Walnut Tree! You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to the guests at Walnut Tree. As a Front of House Team Member your primary role is to welcome and engage every guest, ensure the highest quality of service! Can you… Prepare and serve our high-quality food and drink at Walnut Tree Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues A little bit about us… We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. The Walnut Tree in Heworth, York, has something to accommodate everyone. It\’s a very welcoming venue where our guests are met with warmth and that well-known Yorkshire hospitality. The menu is very much the same: traditional and soulful. The great location of this bar makes it easy to reach even in rush hour! What\’s in it for you? Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walnut Tree directly.
Front of House Team Member - North Yorkshire employer: Stonegate - Proper Pubs
Contact Detail:
Stonegate - Proper Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - North Yorkshire
✨Tip Number 1
Show your enthusiasm for working in a team environment. During any interactions, whether in person or over the phone, express your excitement about being part of a welcoming and friendly atmosphere like that at Walnut Tree.
✨Tip Number 2
Familiarize yourself with the menu and the types of food and drink offered at Walnut Tree. Being able to discuss the offerings and make recommendations will demonstrate your commitment to providing excellent service.
✨Tip Number 3
Highlight your people skills! Share examples of how you've connected with others in previous roles or situations, even if they are not directly related to hospitality. This will show that you can engage guests effectively.
✨Tip Number 4
Research the values and culture of Stonegate Group. Understanding their commitment to quality service and community will help you align your approach and show that you're a great fit for the team.
We think you need these skills to ace Front of House Team Member - North Yorkshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected from a Front of House Team Member. Highlight your ability to connect with guests and work as part of a team.
Show Your Personality: Since this role emphasizes being a people person, make sure to convey your friendly and approachable nature in your application. Use examples that demonstrate your passion for customer service.
Tailor Your CV: Even if you don't have direct experience, highlight any relevant skills or experiences that showcase your ability to work in a fast-paced environment and deliver excellent service.
Express Enthusiasm: In your cover letter or application, express your excitement about joining the Walnut Tree team and contributing to the warm and welcoming atmosphere they pride themselves on.
How to prepare for a job interview at Stonegate - Proper Pubs
✨Show Your People Skills
As a Front of House Team Member, connecting with guests is key. Be prepared to share examples of how you've engaged with people in the past, whether in a work setting or socially. This will demonstrate your ability to create a welcoming atmosphere.
✨Emphasize Teamwork
Since teamwork is crucial at Walnut Tree, highlight any experiences where you worked effectively as part of a team. Discuss how you contribute to a positive team dynamic and support your colleagues.
✨Demonstrate a Passion for Hospitality
Express your enthusiasm for providing great service and creating memorable experiences for guests. Share any relevant experiences, even if they are informal, that showcase your love for food, drink, and hospitality.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your genuine interest in the position and helps you understand if Walnut Tree is the right fit for you. Consider asking about training opportunities or what a typical day looks like.
