At a Glance
- Tasks: Serve delicious food and drinks while creating a positive experience for guests.
- Company: Join the UK's largest pub operator with a welcoming culture.
- Benefits: Enjoy discounts, flexible working, and early access to wages.
- Other info: Great opportunities for personal growth and making lasting connections.
- Why this job: Be part of a vibrant team in a lively pub atmosphere.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 27100 - 27100 £ per year.
At Ketton Ox, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What is most important is your ability to connect with the team and help create a positive experience for our guests.
Responsibilities
- Help prepare and serve our delicious food and drinks at Ketton Ox.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top‑notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub - with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that's worth every penny. We are situated on the high street in the town of Yarm. This venue caters for locals and tourists alike, with plenty of draught beer and cocktails to choose from. We show all the live sport on a vast amount of screens within the pub, and with the wide range of food choices available.
Stonegate Group is the UK's largest operator of pubs, bars, and late‑night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms – including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ketton Ox directly.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- Corporate Discounted Rates at David Lloyd and PureGym.
- Discounted Dental Insurance.
- Stream – Early access to your earned wages.
Front of House Team Member - Great Local Pubs in Yarm employer: Stonegate Group
At Ketton Ox, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture where every team member is valued. Located in the heart of Yarm, our pub offers not only competitive benefits like a 25% discount for you and your friends but also opportunities for personal growth through comprehensive training and support. Join us to be part of a dynamic team that creates memorable experiences for our guests while enjoying flexible working arrangements and a fun atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Great Local Pubs in Yarm
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Group
Don't be shy about reaching out to Stonegate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member - Great Local Pubs in Yarm
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
