At a Glance
- Tasks: Lead and motivate a team to create amazing experiences for our guests.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Inclusive culture that values individuality and supports personal growth.
- Why this job: Be part of a vibrant community and make a real impact in hospitality.
- Qualifications: Must be 18+ with a passion for teamwork and customer service.
The predicted salary is between 24000 - 30000 £ per year.
Location - Duke Of York
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Duke Of York. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.
Can you…
- Support, coach and mentor your team
- Support the management team and work together to create and deliver our vision
- Ensure standards and compliance are maintained
- Create a welcoming atmosphere for our guests
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. At the bottom of the staggering Whitby 199 steps is The Duke Of York, a traditional British pub in the heart of Whitby. Our food menu offers a range of delicious British classics and more modern delights, from Sunday lunches to hearty breakfasts, sumptuous sweets and more. Or, if our guests are looking for some well-earned refreshment after completing the descent, our selection of cask and craft ales, wines, spirits and cocktails will do the trick nicely. We also offer eight stunning en-suite rooms, making us the perfect long and short-stay spot for regulars and visitors looking to explore our beautiful seaside town.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Team Leader position at Duke Of York you must be at least 18 years old as it involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Duke Of York directly.
Team Leader in Whitby employer: Stonegate Group
Stonegate Group is an excellent employer for those seeking a dynamic and rewarding career in hospitality. With a focus on employee growth, you will have the chance to develop your skills in a vibrant kitchen environment while enjoying benefits such as flexible working hours, early wage access, and a discount card. Join us at The Merchant in Glasgow, where your passion for food and hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Whitby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Group
Don't be shy about reaching out to Stonegate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Whitby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
