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- Tasks: Lead and inspire your team to create unforgettable guest experiences.
- Company: Join a top pub operator in the UK with a vibrant atmosphere.
- Benefits: Enjoy flexible hours, discounts, and a fun work environment.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Must be 18+ and have a passion for coaching and hospitality.
- Other info: Great opportunity for personal growth in a lively setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading pub operator in the UK is seeking a Team Leader for their location in Welwyn Garden City. The ideal candidate will support and motivate the team, ensuring a fantastic experience for guests.
Responsibilities include:
- Maintaining standards
- Creating a welcoming atmosphere
- Coaching team members
Applicants must be at least 18 years old due to alcohol sales. The role offers benefits such as discounts and flexible working hours.
Team Leader: Guest Experience & Coaching (Flexible Hours) in Welwyn Garden City employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader: Guest Experience & Coaching (Flexible Hours) in Welwyn Garden City
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your coaching skills! Think of examples where you've motivated or supported others in a team setting. Being able to share these experiences will demonstrate your leadership potential and commitment to guest experience.
✨Tip Number 3
When you apply, make sure to highlight your flexibility and willingness to adapt. The role offers flexible hours, so showing that you're open to different shifts can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader: Guest Experience & Coaching (Flexible Hours) in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know why you’re excited about creating a fantastic experience for guests. Share any relevant experiences that highlight your passion for hospitality and how you’ve made a difference in previous roles.
Highlight Your Leadership Skills: As a Team Leader, we want to see how you can support and motivate a team. Use your application to showcase examples of how you've coached or led others, and what strategies you used to maintain high standards.
Be Authentic and Personal: We love getting to know the real you! Don’t be afraid to inject some personality into your application. Share your story and what makes you unique, as this will help us see how you’d fit into our welcoming atmosphere.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stonegate Group
✨Know the Company
Before your interview, do a bit of homework on the pub operator. Understand their values, what makes them stand out in the industry, and their approach to guest experience. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Coaching Skills
As a Team Leader, you'll be expected to motivate and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved someone's performance. Be ready to discuss your coaching style and how you can create a welcoming atmosphere for both guests and staff.
✨Demonstrate Guest-Centric Thinking
Think about what makes a fantastic guest experience. Be prepared to share your ideas on how to enhance customer satisfaction and maintain high standards. This could include specific strategies you've used in previous roles or innovative ideas you have for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the role is right for you. You might ask about the team dynamics, training opportunities, or how they measure success in guest experience. It’s a great way to engage with the interviewer and leave a lasting impression.
