At a Glance
- Tasks: Lead and inspire the team to create an unforgettable guest experience.
- Company: Join The Two Willows, a vibrant pub with a welcoming atmosphere.
- Benefits: Enjoy 25% off food and drink, flexible hours, and exclusive discounts.
- Other info: Equal opportunity employer with fantastic career growth potential.
- Why this job: Be part of a fun team while developing your leadership skills.
- Qualifications: Must be 18+ and passionate about delivering great service.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Two Willows. This role works alongside the management team to bring our shared vision to life.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
- Engage confidently with guests, ensuring a high standard of service and promoting our range of beers, cocktails and food.
Benefits
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our managed pubs.
- Stonegate Xtra Rewards – online benefits portal offering discounts across the high street and other retailers.
- VIP entry to our pubs and bars.
- Stonegate hotel discounts.
- Flexible working.
- Corporate discounted rates at David Lloyd and PureGym.
- Discounted dental insurance.
- Early access to wages through Stream.
- Award‑winning development programmes.
Qualifications
- Must be 18 years or older as the role involves the sale of alcohol.
- If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that we can provide appropriate support.
- We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, age or any other protected characteristic.
Front of House Leader — Flexible Hours & 25% Food/Drink Perks in Welwyn Garden City employer: Stonegate Group
At The Two Willows, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With flexible hours, generous perks like 25% off food and drink, and award-winning development programmes, we are committed to supporting your growth while ensuring a welcoming environment for both staff and guests. Join us to be part of a dynamic team where your contributions truly matter and where you can thrive in the heart of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader — Flexible Hours & 25% Food/Drink Perks in Welwyn Garden City
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Two Willows. Understand their values, menu, and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Leader, you'll be engaging with guests all the time. Role-play common scenarios with friends or family to boost your confidence and refine your service style.
✨Tip Number 3
Show off your leadership vibe! Think of examples from your past where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat – it’ll highlight your experience and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates we might have for you.
We think you need these skills to ace Front of House Leader — Flexible Hours & 25% Food/Drink Perks in Welwyn Garden City
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences. We love seeing how your skills align with our vision at The Two Willows!
Be Specific About Your Experience:Don’t just list your previous jobs; give us the juicy details! Share specific examples of how you've motivated teams or handled challenging situations. This helps us understand how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our perks, like that sweet 25% off food and drink!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know The Two Willows like the back of your hand. Familiarise yourself with the menu, the drinks on offer, and the overall vibe of the place. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will demonstrate your capability to foster a positive environment for both staff and guests.
✨Engage with Confidence
During the interview, practice engaging confidently with your interviewers as if they were guests. Use this opportunity to showcase your communication skills and ability to create a welcoming atmosphere. Remember, they’re looking for someone who can connect with customers effortlessly.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success. Questions about their vision for guest experience or team dynamics can really set you apart.
