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For Companies At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more.
- Why this job: Be part of a vibrant community and make every guest feel valued.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 24000 - 36000 £ per year.
Location - Old Bank
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Old Bank.
Can you …
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Old Bank in Sutton is a friendly venue located a stone's throw away from Sutton Station offering delicious food, great drinks, and unforgettable experiences to all our guests. We are perfect for any occasion, including lunch, dinner visits, birthdays, and all other special occasions. We are also the only pub in Sutton with an outside TV, so we are THE go-to place for live sport in Sutton.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Old Bank you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Old Bank directly.
Front of House Team Leader in Sutton employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Sutton
✨Tip Number 1
Get to know the venue! Before your interview, pop into Old Bank and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat – it’ll demonstrate that you’re the right fit for leading the Front of House team.
✨Tip Number 3
Be yourself! Stonegate values individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for hospitality or your love for creating memorable guest experiences, make sure they see the real you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company culture, which can help you tailor your approach when you land that interview.
We think you need these skills to ace Front of House Team Leader in Sutton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A bit of character can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role at Old Bank. Highlight your relevant experience and skills that align with our values and the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and achievements, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you access to all the latest updates about the role and our company.
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know all about Old Bank and its unique offerings. Familiarise yourself with the menu, special events, and the atmosphere. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight your ability to foster a welcoming environment and how you can bring that to Old Bank.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to creating a diverse and welcoming atmosphere. Share any experiences you have in promoting inclusivity within a team or workplace, as this aligns with their culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the venue is the right fit for you.
