At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more!
- Other info: Great career development opportunities in a diverse and inclusive workplace.
- Why this job: Be part of a lively environment with exciting events and a welcoming atmosphere.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Yard. Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Stafford’s home of Live Sport, Food, Cocktails & Wings! We have something different every day, whether it’s a quiz, student night, karaoke, or just some lunch. We have an interesting range of drinks, with craft beer building a great following in the town. Massive screens around the walls mean that every major sporting event is shown with great visibility for our guests. The weekend brings out the best DJs in town and provides a great late-night experience for all.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms - including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award‑winning development programmes
To be considered for the Front of House Team Leader position at The Yard you must be 18 or over as the role involves the sale of alcohol.
Team Leader / Shift Manager Team Leader / Shift Manager in Stafford employer: Stonegate Group
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that celebrates individuality and inclusivity. As a Team Leader at The Yard, you'll enjoy a range of benefits including a generous discount scheme, flexible working hours, and award-winning development programmes, all while leading a passionate team to create memorable experiences for our guests. Join us in fostering a warm and welcoming environment where both employees and patrons feel valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader / Shift Manager Team Leader / Shift Manager in Stafford
✨Tip Number 1
Get to know the pub culture! Spend some time in similar venues, chat with staff, and soak up the atmosphere. This will help you understand what makes a great guest experience and show your passion during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can give you insider tips about the company culture and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by thinking of examples where you've led a team or handled tough situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our vibrant pub community.
We think you need these skills to ace Team Leader / Shift Manager Team Leader / Shift Manager in Stafford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating amazing guest experiences and leading a team. Share any relevant stories or experiences that highlight your passion for hospitality.
Tailor Your Application:Make sure to customise your application to fit the Team Leader role at The Yard. Highlight your leadership skills and any experience you have in maintaining smooth operations. We love seeing how you can bring our shared vision to life!
Be Authentic:Don’t be afraid to show your personality in your application! We value individuality and want to get to know the real you. Whether it’s your unique approach to fostering a welcoming environment or your favourite pub grub, let us see what makes you stand out.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we’re always on the lookout for great talent like you!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know The Yard's vibe and offerings. Familiarise yourself with their menu, special events, and the overall atmosphere. This will show your genuine interest and help you connect your experience to their unique character.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to motivate and encourage your team. Prepare examples of how you've successfully led a team in the past, focusing on how you fostered a positive environment and handled challenges. Be ready to discuss your approach to maintaining smooth operations.
✨Emphasise Guest Experience
The Yard prides itself on delivering an amazing guest experience. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and how you can contribute to making guests feel valued.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy shift. Practice your responses to these scenarios, demonstrating your problem-solving skills and ability to stay calm under pressure. This will show you're prepared for the fast-paced pub environment.
