At a Glance
- Tasks: Support the legal agreement process for new and existing publicans in a dynamic environment.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars, embracing diversity.
- Benefits: Enjoy 25 days annual leave, bonus schemes, and exclusive discounts on food and drinks.
- Other info: Flexible support and career development opportunities await you at Stonegate.
- Why this job: Make a real impact while developing your skills in a supportive and inclusive culture.
- Qualifications: Administration experience, attention to detail, and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
As Agreement Coordinator – Lettings, you will provide comprehensive support to Divisional Business Units, taking full responsibility for the administration of the legal agreement process, from business plan stage through to completion. You will work collaboratively with the Recruitment team to provide a seamless customer journey for new and existing publicans, ensuring full compliance to the Pubs Code and driving tenure targets.
Key Responsibilities
- Providing a first-class service to new and existing publicans
- Accurate administration of the new tenancy agreement process
- Ensuring adherence to company policy and the Pubs Code
- Updating financial system to maintain customer details, rent schedules and agreement information within agreed timescales
- Instruct and liaise with solicitors on leasehold or supplemental lease cases
- Daily contact with Regional Managers to progress through to completion
- Work closely with the division to ensure short terms agreements are converted to substantive tenancies, as per divisional target
- Complete ad-hoc tasks/projects as determined by the business
- Carry out inductions for new Regional Managers and other internal departments
About You
- Evidence of administration experience and accurate working
- Experience of updating office and administrative systems and of suggesting or implementing improvements to existing ones
- Attention to detail and the ability to manage the production of documents critical to the business
- The ability to prioritise own workload
- Experience of timely and accurate updating and maintenance of company databases
- Ability to communicate information effectively to a wide range of internal/external contacts
- Demonstrate good competency in Word, Excel and Outlook
- Understand, embrace and deliver the company’s vision and values
- Calm, well organised and a self-starter
- Excellent planning and organisation skills and the ability to respond effectively to constantly changing priorities
- Fully supportive of team working – recognises when colleagues are faced with a problem or over-stretched and does not wait to be asked before offering assistance
- Highly developed interpersonal and communication skills in order to establish and maintain effective working relations with a wide range of internal and external contacts
- Willingness to learn and adopt new ways of working with a positive attitude and approach to improve departmental efficiency
What makes Stonegate a great place to work?
At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
- 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Life Assurance which gives access to Help @ Hand
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
StudySmarter Expert Advice🤫
We think this is how you could land Agreement Coordinator Lettings - 9 month FTC in Solihull
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Agreement Coordinator Lettings - 9 month FTC in Solihull
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Stonegate Group
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Stonegate Group. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
