At a Glance
- Tasks: Provide admin support to the Property Department and ensure excellent customer service.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy 25 days annual leave, health perks, and exclusive discounts.
- Other info: Flexible working and great career growth opportunities await you.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication, organisational skills, and a proactive approach required.
The predicted salary is between 28800 - 43200 € per year.
As Property Support Coordinator, you will provide administrative support to the Property Department and field-based teams, applying your knowledge to deliver excellent customer service. You will offer specialist support in relation to repair and maintenance systems aligned to the respective business, administering contractor quotations and overseeing activity to ensure it is completed proactively. As Property Support Coordinator, you will help maintain business continuity at all times, prioritising tasks accordingly. You will take a proactive approach, identifying opportunities to improve ways of working and to share best practice across the wider Property Support Team. This role requires an excellent communicator who is highly organised and able to act as a key link between field-based staff, contractors, suppliers, and administrative colleagues. A flexible approach to the working week is essential. Key Responsibilities: Provide comprehensive administrative support to the Property Department. Conduct weekly structured calls with Property Managers where required. Proactively support and undertake administration in the following areas (dependent upon business alignment): Management of the internal property systems daily workflow (Property Universe / CRM or ProNett) Proactive approach to the management of Planned Maintenance Visits (PMV\'s) to ensure no risk to the business exists. Administration associated with closed houses, F&F valuations and utility services management Dilapidation activity Distribution and responses to statutory notices Change of agreement activity R&M and capital activity through the respective system, including quotations and planned maintenance visits Manage the day to day performance of service providers and contractors to maintain business continuity and achieve agreed service levels Full engagement with site transition process and movements of pubs internally, ensuring transition period is minimised and ensuring all actions are completed in time for transfer Provide support for capital investment activity
Commercial awareness; understanding the need to work with pace and accuracy. Effective time management and organisational skills; administering multiple tasks within budget & deadline. Clear written & verbal communication skills with good attention to detail. Proactive team worker able to work with autonomy. Strong interpersonal skills demonstrating ability to develop relationships and manage customer expectations and business needs. Service orientated; takes ownership with strong focus on call management and query resolution. Positive, can do approach; adapts to changing priorities. Demonstrates strategic thinking. Confident to manage conflict.
Stonegate Group is the UK\'s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We\'re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.., At Stonegate, we believe that when you feel your best, you do your best. That\'s why we\'re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
- 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Life Assurance which gives access to Help @ Hand
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Award winning Learning & Development programmes to drive your career
Property Support Coordinator - 12m FTC - West Midlands in Bilston employer: Stonegate Group
Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. As a Property Support Coordinator in the West Midlands, you will benefit from comprehensive support systems, flexible working arrangements, and numerous opportunities for professional growth within the UK's largest operator of pubs and bars. With a strong focus on health, happiness, and career development, Stonegate ensures that every team member feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Property Support Coordinator - 12m FTC - West Midlands in Bilston
✨Tip Number 1
Network like a pro! Reach out to people in the property sector, especially those who work at Stonegate. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Stonegate's values and recent projects. Show us how your skills align with their mission and how you can contribute to the Property Support Team.
✨Tip Number 3
Practice your communication skills! As a Property Support Coordinator, you'll need to be clear and concise. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Stonegate team!
We think you need these skills to ace Property Support Coordinator - 12m FTC - West Midlands in Bilston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Support Coordinator role. Highlight your relevant experience in administrative support and customer service, and don’t forget to mention any specific knowledge of repair and maintenance systems!
Show Off Your Organisational Skills:We love a candidate who can juggle multiple tasks! In your application, give examples of how you've effectively managed your time and prioritised tasks in previous roles. This will show us you’re ready to handle the busy nature of this position.
Communicate Clearly:As an excellent communicator, it’s important to demonstrate your written communication skills in your application. Keep your language clear and concise, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to see your enthusiasm for joining the Stonegate team!
How to prepare for a job interview at Stonegate Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Support Coordinator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, especially around administrative support and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of specific examples from your past experiences where you successfully juggled various responsibilities, especially in a fast-paced environment.
✨Communicate Clearly
As a Property Support Coordinator, you'll need to be an excellent communicator. Practice articulating your thoughts clearly and concisely. During the interview, focus on demonstrating your verbal communication skills by answering questions directly and providing relevant examples to back up your points.
✨Be Proactive and Positive
The job calls for a proactive approach, so come prepared with ideas on how you could improve processes or enhance customer service within the Property Department. A positive attitude can go a long way, so show enthusiasm for the role and the company, and be ready to adapt to changing priorities during the discussion.
