At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic atmosphere with opportunities for personal and professional growth.
- Why this job: Be part of a welcoming environment and make every guest feel valued.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at William Morgan.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
About Our Pubs
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top‑notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The William Morgan is a friendly venue offering delicious food, great drinks, and unforgettable experiences. We are able to host any occasion, including lunch, dinner visits and birthdays. We are the best place in town to watch live sport with multiple screens showing different games.
About Stonegate Group
Stonegate Group is the UK's largest operator of pubs, bars, and late‑night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms – including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Benefits
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award‑winning development programmes
Requirements
To be considered for the Front of House Team Leader position at William Morgan you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact William Morgan directly.
Front of House Team Leader Front of House Team Leader in Prestatyn employer: Stonegate Group
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs, bars, and late-night venues, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Leader at William Morgan, you'll enjoy a supportive environment with opportunities for personal growth, flexible working arrangements, and a range of benefits including discounts on food and drink, gym memberships, and early access to wages. Join us in creating unforgettable experiences for our guests while being part of a team that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader Front of House Team Leader in Prestatyn
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great Front of House experience but also help you connect with potential colleagues.
✨Tip Number 2
Network like a pro! Attend industry events or join online groups related to hospitality. Building relationships can lead to job opportunities that aren’t even advertised yet. Plus, it shows your passion for the industry!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to Front of House roles. Think about how you would handle difficult situations or enhance guest experiences. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at William Morgan.
We think you need these skills to ace Front of House Team Leader Front of House Team Leader in Prestatyn
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating a welcoming environment, as these are key to delivering that amazing guest experience we’re after.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic pubs while you’re there.
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know all about William Morgan. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will show your genuine interest and help you connect your experience to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you foster a welcoming environment for both guests and staff.
✨Emphasise Guest Experience
The role is all about delivering an amazing guest experience. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maintain smooth operations while ensuring guests feel valued and comfortable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub's community involvement or upcoming events. This not only shows your enthusiasm but also helps you understand how you can contribute to their vision.
