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For Companies At a Glance
- Tasks: Deliver outstanding front of house service and provide administrative support.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy 25 days annual leave, flexible support, and exclusive discounts.
- Why this job: Be the welcoming face of our Luton Hub and thrive in a dynamic environment.
- Qualifications: Experience in reception and administration with excellent customer service skills.
- Other info: Great career development opportunities and a supportive team culture.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
This is a part time role, 15 hours a week over 5 days, on a 12 month FTC basis. As Office Coordinator, you will deliver an outstanding front of house service as well as providing a wide range of administrative support to the Luton Hub and the wider business. As a member of this busy and active team, you will provide a warm welcome to visitors and employees, ensuring accurate safety registration and always maintaining a positive and approachable demeanour. You will be an integral part of a ‘go-to hub’, dealing with a variety of queries and ensuring top class service throughout. You will be the first point of call for anything Luton Hub related and if you can’t help personally, you’ll know exactly who can!
Key responsibilities
As well as upholding an efficient reception area, you will be utilising your excellent administration skills to support the overall smooth operation of the Luton Hub and our other office and hub facilities, as well as providing invaluable support to the wider team, including but not limited to:
- Receiving and distribution of both incoming post
- Overseeing the overall operation of the building including general facilities, catering and refreshments, cleaning standards and stationery supplies
- Supporting with the operation of hub facilities including answering user queries, replenishing stationery and refreshment supplies etc
- Fielding and responding to general website enquiries
- Administration and communication of tenancy changes to local Councils
- Fulfilling a Fire Warden and First Aid role in line with legal requirements
- Other ad-hoc administration duties as required
As we continue to evolve as a business and embark on new ways of working, your ‘can-do’ attitude will allow you to embrace any new challenges and help embed the business culture.
About You
You thrive in a busy and active environment and with the ability to multitask. You have proven experience working in a reception environment. You are a real people person and are passionate about providing excellent customer service. You have proven experience within an administrative role and have the ability to prioritise a heavy and varied workload, whilst working at pace. You are proficient in letter writing and have exceptional attention to detail. You love being part of a team and have great communication skills.
What makes Stonegate a great place to work?
At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
- 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Life Assurance which gives access to Help @ Hand
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on hrsupport@stonegategroup.co.uk.
Office Coordinator - part time 12 month FTC - Bedfordshire employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator - part time 12 month FTC - Bedfordshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Stonegate Group's social media and website. Understanding their values and vibe will help you connect during your chat.
✨Tip Number 2
Practice your people skills! As an Office Coordinator, you'll be the friendly face of the Luton Hub. Role-play with a mate to nail your warm welcome and customer service approach.
✨Tip Number 3
Show off your multitasking magic! Think of examples from your past where you've juggled multiple tasks like a pro. This will highlight your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Stonegate family right from the start!
We think you need these skills to ace Office Coordinator - part time 12 month FTC - Bedfordshire
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who fits into our vibrant culture.
Tailor Your Application: Make sure to tailor your application to the Office Coordinator role. Highlight your relevant experience in reception and administration, and how your skills align with what we’re looking for. A personalised application shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and avoid long-winded sentences. We appreciate straightforward communication, especially since this role involves a lot of interaction with others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture right there.
How to prepare for a job interview at Stonegate Group
✨Know the Company
Before your interview, take some time to research Stonegate Group. Familiarise yourself with their values, culture, and the specific venues they operate. This will not only help you understand what they’re looking for but also show that you’re genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Office Coordinator, you'll be the first point of contact for visitors. During the interview, highlight your experience in customer service and how you handle various queries. Share specific examples of how you've created a welcoming environment in previous roles.
✨Demonstrate Your Multitasking Ability
This role requires juggling multiple tasks at once. Prepare to discuss situations where you successfully managed competing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and illustrate your ability to thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the Luton Hub faces, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.