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- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and access to development programmes.
- Why this job: Be part of a vibrant community and make every guest feel valued.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Location: Lamb Inn
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Lamb Inn.
Responsibilities:
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
The Lamb Inn is an oasis in the heart of the city, offering the best courtyard to our guests, heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional, and our guests love us.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Lamb Inn you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact Lamb Inn directly.
Front of House Team Leader in Norwich employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Norwich
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Lamb Inn and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you stand out but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your leadership skills! When you’re chatting with the hiring team, share specific examples of how you've motivated a team in the past. Whether it’s through training or creating a fun work environment, let them see how you can bring that energy to the Lamb Inn.
✨Tip Number 3
Be yourself! Stonegate Group values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Stonegate Group, making it easier for us to connect with you about roles that suit your skills and interests.
We think you need these skills to ace Front of House Team Leader in Norwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique. Remember, we value individuality and want to know how you can contribute to our vibrant team.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience in hospitality and leadership, and connect it back to how you can help create that amazing guest experience we’re all about at Lamb Inn.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the Lamb Inn and its unique offerings. Understand the atmosphere, menu highlights, and any special events they host. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to create a welcoming environment for both guests and staff.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity and individuality. Be ready to discuss how you can contribute to creating a welcoming atmosphere for all guests. Share any experiences you have in fostering diversity within a team or workplace.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the pub's culture, and how they support their staff. This not only shows your enthusiasm but also helps you gauge if the venue is the right fit for you.
