Front of House Team Leader - Lead Guest Experience, Flexible Hours in North Shields

Front of House Team Leader - Lead Guest Experience, Flexible Hours in North Shields

North Shields Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Stonegate Group

At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join a prominent UK pub group known for its inclusive atmosphere.
  • Benefits: Flexible hours, competitive pay, and a fun work environment.
  • Other info: Great opportunity for career growth in a vibrant setting.
  • Why this job: Be part of a lively sports-led venue and make a real impact.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 31500 - 38500 £ per year.

Stonegate Group is seeking an experienced Front of House Team Leader for the Salutation venue in North Shields.

You will lead and motivate the wider team to deliver an amazing guest experience, working closely with the management team to realise the shared vision and maintain smooth operations.

Join a prominent UK pub group renowned for creating inclusive, welcoming atmospheres.

You will engage guests, supervise service quality, and contribute to a lively sports‑led experience at a busy

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Front of House Team Leader - Lead Guest Experience, Flexible Hours in North Shields employer: Stonegate Group

Stonegate Group is an excellent employer for those seeking a dynamic and rewarding career in hospitality. With a focus on employee growth, you will have the chance to develop your skills in a vibrant kitchen environment while enjoying benefits such as flexible working hours, early wage access, and a discount card. Join us at The Merchant in Glasgow, where your passion for food and hospitality can truly flourish.

Stonegate Group

Contact Details:

Stonegate Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Leader - Lead Guest Experience, Flexible Hours in North Shields

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Stonegate Group

Don't be shy about reaching out to Stonegate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Team Leader - Lead Guest Experience, Flexible Hours in North Shields

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Attention to Detail
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Stonegate Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!