At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Stonegate Group at the vibrant Slug And Lettuce in Newbury.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: Encouragement for applicants to seek support during recruitment.
- Why this job: Be part of a lively pub atmosphere with stunning canal views.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Stonegate Group is seeking an experienced Front of House Team Leader for the Slug And Lettuce in Newbury. This role involves leading and motivating the team to deliver exceptional guest experiences while maintaining smooth operations.
Located in Newbury's Market Square, the pub offers stunning views of the canal, fostering a welcoming environment.
Candidates must be 18 or over owing to alcohol responsibilities, and are encouraged to seek any necessary support during the recruitment process.
Guest Experience Lead - Front of House in Newbury employer: Stonegate Group
Stonegate Group is an excellent employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. As a Guest Experience Lead at the Slug And Lettuce in Newbury, you will enjoy a supportive environment with opportunities for growth while working in a picturesque location that enhances the guest experience. The company values its team members and offers comprehensive training and career advancement opportunities, ensuring that every employee can thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead - Front of House in Newbury
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Slug And Lettuce and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Guest Experience Lead, you'll need to motivate your team and charm the guests. Role-play with a friend or family member to nail those communication skills.
✨Tip Number 3
Show off your leadership experience! Think of examples where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Experience Lead - Front of House in Newbury
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us know why you’re passionate about creating exceptional guest experiences. Share any relevant stories or examples that highlight your enthusiasm and commitment to customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Guest Experience Lead role. Highlight your leadership skills and any experience you have in front of house operations. We want to see how you can motivate a team and enhance guest satisfaction!
Be Authentic:We love authenticity! Don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our welcoming environment at the Slug And Lettuce.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Slug And Lettuce in Newbury. Understand its vibe, menu, and what makes it special. This will help you demonstrate your genuine interest in the role and show that you’re ready to contribute to the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead your team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service. This will highlight your capability to manage and inspire others.
✨Emphasise Guest Experience
Stonegate Group values exceptional guest experiences, so be ready to discuss how you would enhance customer satisfaction. Think of specific strategies or ideas you could implement to create memorable moments for guests, and share these during your interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the pub is the right fit for you.
