At a Glance
- Tasks: Lead a vibrant venue, ensuring exceptional guest experiences and inspiring your team.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive discounts.
- Other info: Flexible support and mental health resources to help you thrive.
- Why this job: Be part of a thriving hospitality scene with huge growth potential.
- Qualifications: Proven hospitality leadership and a valid Personal Licence required.
The predicted salary is between 50000 - 50000 £ per year.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
Located in the heart of The Hub, Slug & Lettuce Milton Keynes sits at the centre of a thriving hospitality scene. With a strong reputation for delivering exceptional brunches, memorable nights out and outstanding guest experiences, this is a fantastic opportunity for an ambitious and people-focused General Manager to lead a business that is already performing exceptionally well. Following a recent refurbishment, the venue is looking better than ever and continues to go from strength to strength. Boasting two vibrant bars, a thriving daytime brunch business and an impressive late-night trade, this is a site that offers the best of both worlds. From bottomless brunch celebrations and weekend social occasions to busy evenings and late-night energy, you'll be leading a business with multiple revenue streams and huge potential for continued growth.
About You
As General Manager, you'll have the freedom and autonomy to drive the business forward while building on its current success. You'll be responsible for creating an exceptional guest journey, inspiring your team to deliver outstanding service and maintaining the highest operational standards across every part of the venue. We're looking for a proven hospitality leader who thrives in a fast-paced environment and genuinely loves developing people. You'll understand what great looks like, never compromise on standards and know how to create a culture where teams feel motivated, engaged and supported to perform at their very best. You'll have a strong appreciation for both the brunch market and the late-night environment, understanding how to tailor experiences, maximise opportunities and ensure the venue remains a destination of choice throughout the day and into the evening.
Success in this role will come from your ability to balance commercial acumen with exceptional people skills. You'll be passionate about delivering fantastic service, building and supporting a high-performing team and creating memorable experiences that keep guests coming back time and time again.
Please Note: To be eligible to apply, you MUST hold a valid Personal Licence.
What makes Stonegate a great place to work?
At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Additional discounts for personal car leasing
- Up to £1000 “Refer A Friend” incentive
- Additional discount at Stonegate Hotels
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact philip.white@stonegategroup.co.uk
General Manager in Milton Keynes employer: Stonegate Group
Stonegate Group is an excellent employer for those seeking a dynamic and rewarding career in hospitality. With a focus on employee growth, you will have the chance to develop your skills in a vibrant kitchen environment while enjoying benefits such as flexible working hours, early wage access, and a discount card. Join us at The Merchant in Glasgow, where your passion for food and hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Group
Don't be shy about reaching out to Stonegate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
