Front of House Team Leader – Elevate Guest Experience in Milton Keynes
Front of House Team Leader – Elevate Guest Experience

Front of House Team Leader – Elevate Guest Experience in Milton Keynes

Milton Keynes Full-Time 24000 - 36000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Lead a team to create a welcoming atmosphere and ensure smooth operations.
  • Company: A leading pub operator in the UK with a focus on guest experience.
  • Benefits: Flexible working options, discounts, and development programmes.
  • Why this job: Join a vibrant team and elevate guest experiences every day.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Great opportunity for personal growth in a fun environment.

The predicted salary is between 24000 - 36000 £ per year.

A leading pub operator in the UK is seeking a Front of House Team Leader at Midsummer Tap in Milton Keynes. The successful candidate will lead the team, ensuring a welcoming atmosphere for guests while maintaining smooth operations.

Responsibilities include:

  • Motivating staff
  • Delivering excellent customer service

This role offers flexible working options along with a variety of employee benefits like discounts and development programs.

Front of House Team Leader – Elevate Guest Experience in Milton Keynes employer: Stonegate Group

As a leading pub operator in the UK, we pride ourselves on fostering a vibrant and inclusive work culture at Midsummer Tap in Milton Keynes. Our Front of House Team Leader role not only offers flexible working options but also provides numerous employee benefits, including discounts and tailored development programmes to support your career growth. Join us to be part of a team that values exceptional service and creates memorable experiences for our guests.
S

Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader – Elevate Guest Experience in Milton Keynes

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front of House Team Leader role.

Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories about how you've motivated teams and created welcoming atmospheres in previous roles.

Tip Number 3

Research the company culture! Familiarise yourself with Midsummer Tap and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace that Front of House Team Leader position. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Front of House Team Leader – Elevate Guest Experience in Milton Keynes

Leadership Skills
Customer Service Excellence
Team Motivation
Operational Management
Communication Skills
Problem-Solving Skills
Flexibility
Employee Development

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.

Tailor Your Experience: Make sure to highlight your relevant experience in hospitality and leadership. We’re looking for someone who can motivate a team and create a welcoming atmosphere, so share specific examples of how you've done this in the past.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for the Front of House Team Leader role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Midsummer Tap!

How to prepare for a job interview at Stonegate Group

Know the Venue Inside Out

Before your interview, make sure you research Midsummer Tap thoroughly. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will show your genuine interest in the pub and help you answer questions about how you can enhance the guest experience.

Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and manage your team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to handle the responsibilities of the role.

Emphasise Customer Service Excellence

Customer service is key in this role, so be ready to discuss your approach to creating a welcoming atmosphere. Think of specific instances where you've gone above and beyond for guests, and how you plan to instil that same ethos in your team.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the pub aligns with your values.

Front of House Team Leader – Elevate Guest Experience in Milton Keynes
Stonegate Group
Location: Milton Keynes

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>