At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Other info: Great career growth opportunities in a dynamic hospitality setting.
- Why this job: Be part of a fun team and enhance guest experiences in a lively environment.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Location - Ye Olde Griffin Hotel
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Ye Olde Griffin Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Ye Olde Griffin Hotel.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Ye Olde Griffin Hotel is located in the middle of High Street in March and is perfect for those looking to stay centrally in the area. We are accessible by car, train, and bus, with March train station just a 15-minute walk from the hotel.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ye Olde Griffin Hotel directly.
Front of House Team Member in March employer: Stonegate Group
At Stonegate Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As a Front of House Team Member at Ye Olde Griffin Hotel, you'll enjoy flexible working hours, comprehensive training, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to wages. Join us in creating memorable experiences for our guests while thriving in a supportive environment that values your individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in March
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ye Olde Griffin Hotel and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Think about how you'd handle tricky situations or make recommendations to enhance the guest experience.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Whether it’s helping a colleague or contributing to a group project, highlighting your collaborative nature will resonate with the hiring team at Stonegate Group.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Front of House Team Member in March
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our welcoming atmosphere.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can enhance the guest experience at Ye Olde Griffin Hotel.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Ye Olde Griffin Hotel. Check out their menu, understand their vibe, and maybe even pop in for a drink. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you worked well in a team. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or how you ensure cleanliness in a busy environment. Practising your responses will help you feel more at ease during the interview and show that you’re proactive.
✨Embrace Your Individuality
Stonegate Group values individuality and inclusivity. Don’t be afraid to let your personality shine through during the interview. Share what makes you unique and how that can add to the welcoming spirit of Ye Olde Griffin Hotel.
