At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic environment with opportunities for career growth and personal development.
- Why this job: Be part of a vibrant team in a lively venue with great atmosphere.
- Qualifications: Must be 18+ with a passion for hospitality and teamwork.
The predicted salary is between 24000 - 36000 € per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Tank and Paddle.
Responsibilities:
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
About the Company:
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We are proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms – including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport.
Tank and Paddle Manchester is located in Manchester Printworks, close to Piccadilly, Victoria train station, and the AO Arena. The venue gets busy during events such as concerts, shows, and sporting events. The venue serves late-night trade on Friday and Saturdays with a DJ starting at 8pm, creating a lively atmosphere with effect lighting. The venue is bright and roomy, with soft furnishings during the week and minimal furniture on weekends, turning into a nightclub. It can be used for any occasion booking and has a second floor available for big bookings of up to 100 people. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer and creating that all day long atmosphere.
Benefits:
- Reward Card via the MiXR App - 25% off food and drink for you and all your friends across our Managed Pubs
- Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream - Early access to your earned wages
- Award winning development programmes
Requirements:
To be considered for the Front of House Team Leader position at Tank and Paddle you must be 18 or over as the role involves the sale of alcohol.
Front of House Team Leader Front of House Team Leader in Manchester employer: Stonegate Group
Stonegate Group is an exceptional employer, offering a vibrant work culture at Tank and Paddle Manchester, where team members are encouraged to thrive in a lively environment that celebrates individuality and inclusivity. With benefits like a 25% discount on food and drink, flexible working hours, and award-winning development programmes, employees can enjoy meaningful growth opportunities while contributing to unforgettable guest experiences in a dynamic venue located in the heart of Manchester's entertainment district.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader Front of House Team Leader in Manchester
✨Tip Number 1
Get to know the venue! Before your interview, pop into Tank and Paddle and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to lead the team!
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll need to motivate and engage your team. Think of examples from your past experiences where you've successfully led a team or resolved conflicts. This will help you shine in the interview!
✨Tip Number 3
Show your passion for hospitality! Be ready to share why you love working in this industry and what makes a great guest experience. Your enthusiasm can be contagious, and it’s exactly what we’re looking for at Tank and Paddle!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our company culture, which can help you tailor your approach when you land that interview!
We think you need these skills to ace Front of House Team Leader Front of House Team Leader in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your love for creating amazing guest experiences and how you can bring that energy to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your leadership skills and any previous roles in hospitality that showcase your ability to motivate a team and maintain smooth operations.
Be Authentic:We value individuality, so don’t be afraid to show your personality in your application. Share your unique experiences and what makes you a great fit for our vibrant culture at Tank and Paddle.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Tank and Paddle's unique offerings and atmosphere. Understand their menu, drink specials, and the vibe they aim to create during events. This knowledge will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight your ability to foster a welcoming environment and how you handle busy situations.
✨Emphasise Guest Experience
Since delivering an amazing guest experience is key, think about how you can contribute to this. Be ready to discuss your approach to customer service and any innovative ideas you have for enhancing the guest experience at Tank and Paddle, especially during busy events.
✨Be Yourself and Embrace Individuality
Stonegate Group values individuality and inclusivity, so don’t be afraid to let your personality shine through in the interview. Share your passions, whether it’s about cocktails, sports, or creating memorable experiences. This will help you stand out and align with their company culture.
