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- Tasks: Serve food and drinks while creating a welcoming atmosphere for guests.
- Company: Flute, a vibrant pub known for its lively spirit and student-friendly vibe.
- Benefits: 25% off food and drink, flexible hours, and discounts at gyms and hotels.
- Why this job: Join a fun team and enjoy a lively environment with great perks.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
- Other info: Perfect for students, located near the Uni Campus with a buzzing nightlife.
The predicted salary is between 11 - 16 £ per hour.
At Flute, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What's most important is your ability to connect with the team and help create a positive experience for our guests.
Responsibilities
- Help prepare and serve our food and drinks at Flute.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top-notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub—with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. The Flute, Liverpool, is situated within a stone's throw of the Uni Campus and is definitely a student favourite. With two pool tables and a big screen, the Flute is THE place to watch sport. There are a range of great drink offers and an unbeatable party atmosphere, open until late four nights a week for our guests to party the night away.
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
What's in it for you?
- Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream - Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Flute directly.
Front of House Team Member Front of House Team Member in Liverpool employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member Front of House Team Member in Liverpool
✨Tip Number 1
Get to know the pub scene! Spend some time in places like Flute, chat with the staff, and soak up the atmosphere. This will not only help you understand what makes a great Front of House Team Member but also give you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in this role. Try volunteering or working in customer service to sharpen those skills. Remember, it’s all about creating a positive experience for guests, so show us you can do just that!
✨Tip Number 3
When you apply, make sure to highlight your teamwork abilities. We love candidates who can connect with others and contribute to a fun environment. Use examples from past experiences where you’ve worked well in a team to showcase your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our vibrant community. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Front of House Team Member Front of House Team Member in Liverpool
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working in a lively pub environment like Flute.
Tailor Your Application: Make sure to customise your application to highlight your experience and skills that match the Front of House role. Mention any previous customer service experience or teamwork skills that will help us see how you'd fit right in!
Show Your Passion for Hospitality: Express your love for food, drinks, and creating memorable experiences for guests. We’re all about making connections, so share any stories or examples that showcase your passion for hospitality.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at Flute!
How to prepare for a job interview at Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Flute. Visit the pub if you can, check out their menu, and understand the vibe. This will help you connect with the team during the interview and show that you're genuinely interested in being part of their community.
✨Show Your Team Spirit
Since teamwork is key at Flute, be ready to share examples of how you've worked well in a team before. Think about times when you helped create a positive experience for others, whether in a previous job or even in social settings. This will demonstrate your ability to contribute to the welcoming atmosphere they value.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of the role and the importance of guest experience. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if Flute is the right fit for you too.
