At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and create a fun atmosphere.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible hours, and discounts at gyms.
- Other info: Be part of a lively team in a welcoming environment with career growth opportunities.
- Why this job: No experience needed – we’ll train you to deliver top-notch service!
- Qualifications: A friendly attitude and a passion for great customer service.
The predicted salary is between 10 - 12 £ per hour.
Location - Caledonian Waiting Team
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.
Can you…
- Welcome and engage every guest at Caledonian
- Prepare and serve our high-quality food and drink
- Make recommendations that elevate the guest experience
- Contribute to maintaining a clean and safe environment for guests and team members
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Caledonian in Inverness is the perfect place for our guests to sit back and relax with friends and family. We offer an extensive food menu, a wide variety of drinks, and are dog friendly. We show a variety of sporting events and also transform into a late-night venue with our resident DJs playing until late at weekends.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Caledonian directly.
Waiter / Waitress in Inverness employer: Stonegate Group
Stonegate Group is an exceptional employer, offering a vibrant and inclusive work culture at the Caledonian in Inverness. With no prior experience required, we provide comprehensive training and numerous growth opportunities, alongside fantastic benefits such as flexible working hours, discounts on food and drink, and access to award-winning development programmes. Join us to be part of a team that values individuality and fosters a welcoming environment for both staff and guests alike.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress in Inverness
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Caledonian and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, engaging with guests is key. Try role-playing with friends or family to get comfortable with making recommendations and handling different types of customers.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you want to work at the Caledonian and how you can contribute to the vibrant atmosphere.
✨Tip Number 4
Be ready for a trial shift! Many pubs, including ours, might ask you to do a trial shift to see how you fit in. Treat it like a mini audition—show off your skills, be friendly, and don’t forget to have fun!
We think you need these skills to ace Waiter / Waitress in Inverness
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and how they can contribute to our welcoming atmosphere.
Highlight Your People Skills:Since this role is all about engaging with guests, make sure to mention any experience you have in customer service or teamwork. Even if it’s just helping out at a family event, we want to know how you connect with others!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us see your key strengths without wading through too much info.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Caledonian and its vibe. Check out their menu, understand their drink offerings, and get a feel for the atmosphere. This will help you engage in meaningful conversations during the interview and show that you're genuinely interested.
✨Show Your Personality
As a waiter or waitress, your ability to connect with guests is key. During the interview, let your personality shine through! Share stories that highlight your friendliness and enthusiasm for customer service. Remember, they’re looking for someone who can create a welcoming environment.
✨Prepare for Common Questions
Think about common interview questions for hospitality roles, like how you would handle difficult customers or what makes great service. Prepare your answers but keep them natural. Practising with a friend can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical shift looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
