Front of House Team Leader in Ilford

Front of House Team Leader in Ilford

Ilford Full-Time 24000 - 30000 € / year (est.) No home office possible
Stonegate Group

At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join the UK's largest operator of pubs and bars with a vibrant culture.
  • Benefits: Enjoy discounts on food, drinks, gym memberships, and more!
  • Other info: Flexible working hours and opportunities for personal development.
  • Why this job: Be part of a lively atmosphere and make guests feel valued.
  • Qualifications: Must be 18+ with experience in hospitality leadership.

The predicted salary is between 24000 - 30000 € per year.

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity.

Location: George

The George is a traditional pub with relaxed vibes during the day and a lively atmosphere in the evenings, with sports coverage and excellent offers on an impressive range of craft drinks. We host regular quiz nights, competitions for guests, and music entertainment such as karaoke and live bands.

About the Role

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at George.

Responsibilities

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

Requirements

  • Minimum age 18 or over, as the role involves the sale of alcohol.
  • We support applicants with disabilities under the Equality Act 2010. If you need reasonable adjustments during recruitment, please let us know in advance. Please contact George directly with your request.

Front of House Team Leader in Ilford employer: Stonegate Group

Stonegate Group is an exceptional employer, offering a vibrant work culture at The George pub where team leaders can thrive in a supportive environment that values individuality and inclusivity. With fantastic benefits such as a 25% discount on food and drink, flexible working hours, and award-winning development programmes, employees are encouraged to grow and excel while enjoying a lively atmosphere filled with entertainment and camaraderie.

Stonegate Group

Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Leader in Ilford

Tip Number 1

Get to know the venue! Before your interview, pop into George and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team and show that you're genuinely interested in being part of the family.

Tip Number 2

Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can bring that magic to George and create an amazing guest experience.

Tip Number 3

Be yourself! Stonegate values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique ideas on how to foster a warm and welcoming environment for guests.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stonegate family. Let’s make it happen!

We think you need these skills to ace Front of House Team Leader in Ilford

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Warmth and Welcoming Attitude

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and how they relate to the Front of House Team Leader role.

Tailor Your Application:Make sure to tailor your application to the job description. Highlight your leadership skills and any experience you have in creating a welcoming environment, as these are key for us at George.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Stonegate Group

Know the Venue Inside Out

Before your interview, make sure you familiarise yourself with The George and its offerings. Understand the vibe, the menu, and any special events they host. This will show your genuine interest in the role and help you connect with the interviewers.

Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you can bring that same energy to The George.

Emphasise Inclusivity and Warmth

Stonegate Group values an inclusive culture, so be sure to highlight your commitment to creating a welcoming environment for all guests. Share any relevant experiences that demonstrate your ability to foster inclusivity and make everyone feel valued.

Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the management style, or upcoming events at The George. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.