At a Glance
- Tasks: Lead a team to create unforgettable guest experiences in a lively pub.
- Company: Major hospitality operator known for its vibrant atmosphere.
- Benefits: Flexible hours, competitive perks, and staff discounts.
- Other info: Perfect for those seeking a dynamic work environment.
- Why this job: Join a fun team and make a real difference in guest satisfaction.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 1300 - 1800 € per month.
A major hospitality operator in Horley is seeking an experienced Front of House Team Leader to lead a team and enhance guest experiences.
Responsibilities include:
- Motivating staff
- Maintaining operations
- Fostering a community atmosphere
This role comes with competitive perks, including discounts and flexible working arrangements. Applicants must be 18 or over due to alcohol sales, making it a great opportunity in a vibrant pub setting.
Front of House Leader — Flexible Hours, Vibrant Pub in Horley employer: Stonegate Group
Join a dynamic hospitality operator in Horley, where we prioritise employee satisfaction and community spirit. As a Front of House Leader, you'll enjoy flexible working hours, competitive perks, and the chance to develop your leadership skills in a vibrant pub environment that values teamwork and guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader — Flexible Hours, Vibrant Pub in Horley
✨Tip Number 1
Get to know the pub's vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience in relation to their atmosphere and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Show off your leadership skills! Think of specific examples where you've motivated a team or enhanced guest experiences. We want to hear how you can bring that community spirit to the pub!
✨Tip Number 3
Be ready to discuss flexibility! Since this role offers flexible hours, come prepared with your availability and how you can adapt to the pub's needs. It shows you're keen and ready to jump in!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front of House Leader — Flexible Hours, Vibrant Pub in Horley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out in the vibrant pub atmosphere we're all about.
Highlight Relevant Experience:Make sure to showcase any previous experience in hospitality or team leadership. We’re looking for someone who can motivate staff and enhance guest experiences, so don’t be shy about sharing your successes in these areas!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention how your skills align with our mission to foster a community atmosphere and enhance guest experiences. It shows us you’re genuinely interested in joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant pub setting. Plus, it’s super straightforward!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research the pub thoroughly. Familiarise yourself with its menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you discuss how you can enhance guest experiences.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service. Be ready to discuss your leadership style and how it aligns with creating a community atmosphere.
✨Emphasise Customer Service Excellence
In hospitality, guest experience is key. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to handle difficult situations with grace and how you ensure every guest leaves happy. This will demonstrate your commitment to maintaining high service standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a busy shift or dealing with an unhappy customer. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to stay calm under pressure. This will show that you're prepared for the fast-paced environment of a vibrant pub.
