Front of House Team Member - Part Time
Front of House Team Member - Part Time

Front of House Team Member - Part Time

Southampton Part-Time No home office possible
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Stonegate Group

At a Glance

  • Tasks: Serve delicious food and drinks while creating a positive guest experience.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
  • Benefits: Enjoy 25% off food and drinks, flexible working, and discounts at various retailers.
  • Why this job: Be part of a fun, inclusive team that values togetherness and memorable moments.
  • Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
  • Other info: Perfect for high school and college students looking for part-time work.

Overview

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re committed to an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the communities we serve and empower our people to thrive.

Location

Slug And Lettuce

Role

Front of House Team Member

Responsibilities

  • Help prepare and serve our delicious food and drinks at Slug And Lettuce.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A Little Bit About Us

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. We’re here for a good time and a long time, and we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Southampton is a relaxing haven on the high street. We offer options from a quick lunch to a relaxed evening dinner. We are popular for cocktails at the weekends and can even offer a cocktail masterclass!

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

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Front of House Team Member - Part Time employer: Stonegate Group

At Stonegate Group, we pride ourselves on fostering a vibrant and inclusive work culture where every Front of House Team Member is valued and supported. Located in the heart of Southampton, our team enjoys flexible working hours, generous discounts, and opportunities for personal growth within the UK's largest operator of pubs and bars. Join us to be part of a dynamic environment that celebrates togetherness and offers a rewarding experience for both staff and guests alike.
Stonegate Group

Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member - Part Time

✨Tip Number 1

Familiarise yourself with the Slug and Lettuce brand and its offerings. Understanding their menu, special events, and overall vibe will help you connect better with the team and demonstrate your enthusiasm during any interactions.

✨Tip Number 2

Showcase your teamwork skills by sharing examples from previous experiences where you successfully collaborated with others. This role is all about creating a positive environment, so highlighting your ability to work well in a team will make you stand out.

✨Tip Number 3

Engage with the local community and attend events at Slug and Lettuce if possible. This not only shows your interest in the role but also gives you a chance to network with current employees and learn more about the workplace culture.

✨Tip Number 4

Prepare to discuss how you can enhance the guest experience. Think of specific ways you can contribute to making visits memorable, whether through friendly service or creative suggestions for food and drink pairings.

We think you need these skills to ace Front of House Team Member - Part Time

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Food and Beverage Knowledge
Adaptability
Positive Attitude
Multitasking
Basic Cash Handling
Health and Safety Awareness
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Stonegate Group is looking for in a Front of House Team Member. Highlight your ability to connect with guests and work as part of a team in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise skills like teamwork, communication, and any previous roles that involved food and drink service.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Slug And Lettuce specifically and how you can contribute to creating a positive guest experience.

Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Stonegate Group

✨Show Your Team Spirit

Since the role is all about working as part of a team, make sure to highlight your teamwork skills. Share examples of how you've collaborated with others in previous jobs or experiences, and express your enthusiasm for being part of a supportive environment.

✨Emphasise Customer Service Skills

The Front of House Team Member position requires excellent customer service. Be prepared to discuss how you would enhance the guest experience, perhaps by sharing a time when you went above and beyond for a customer.

✨Be Ready to Discuss Food and Drink

Familiarise yourself with the menu and be ready to talk about food and drink recommendations. Showing that you have an interest in what the establishment offers can set you apart from other candidates.

✨Demonstrate a Positive Attitude

Stonegate Group values positivity and energy. During the interview, maintain a cheerful demeanour and express your excitement about the role. This will help convey that you embody the fun-loving spirit they are looking for.

Front of House Team Member - Part Time
Stonegate Group
Location: Southampton
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