Front of House Team Member - North Yorkshire
Front of House Team Member - North Yorkshire

Front of House Team Member - North Yorkshire

York Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, serve high-quality food and drinks, and maintain a clean environment.
  • Company: Join The Old Bank, a vibrant place known for excellent service and guest experiences.
  • Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
  • Why this job: Be part of a fun team, enhance guest experiences, and enjoy a lively work culture.
  • Qualifications: No prior experience needed, just a passion for great service and teamwork.
  • Other info: Access early wages and exclusive discounts with our rewards programs.

The predicted salary is between 24000 - 33600 £ per year.

As a Front of House Team Member your primary role is to welcome and engage every guest, ensure the highest quality of service!

Can you…

Prepare and serve our high-quality food and drink at The Old Bank Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages

Front of House Team Member - North Yorkshire employer: Stonegate Group

At The Old Bank in North Yorkshire, we pride ourselves on being an exceptional employer that values our Front of House Team Members. With a vibrant work culture that emphasizes guest engagement and high-quality service, we offer fantastic benefits such as flexible working hours, exclusive discounts, and opportunities for personal growth. Join us to be part of a team that not only rewards your hard work but also fosters a supportive environment where you can thrive.
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Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member - North Yorkshire

✨Tip Number 1

Familiarize yourself with the menu and offerings at The Old Bank. Being knowledgeable about the food and drink options will help you make recommendations that enhance the guest experience.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a mock setting. This will help you feel more comfortable welcoming guests and providing top-notch service.

✨Tip Number 3

Understand the importance of maintaining a clean and safe environment. Familiarize yourself with health and safety standards to ensure you can contribute to a safe space for both guests and colleagues.

✨Tip Number 4

Show enthusiasm for the role during your interactions. A positive attitude and genuine interest in providing excellent service can set you apart from other candidates.

We think you need these skills to ace Front of House Team Member - North Yorkshire

Customer Service Skills
Communication Skills
Attention to Detail
Food and Beverage Knowledge
Teamwork
Time Management
Problem-Solving Skills
Adaptability
Multitasking
Positive Attitude
Sales Skills
Cleanliness and Hygiene Awareness
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Front of House Team Member position. Highlight key responsibilities such as welcoming guests and maintaining a clean environment, and think about how your experience aligns with these tasks.

Showcase Customer Service Skills: In your application, emphasize your customer service skills. Provide specific examples of how you've engaged with guests in previous roles and how you ensured a high-quality service experience.

Highlight Relevant Experience: If you have experience in food and beverage service or hospitality, make sure to detail this in your CV. Mention any relevant training or certifications that would make you a strong candidate for the role.

Personalize Your Application: Tailor your cover letter to reflect your enthusiasm for the position at The Old Bank. Mention why you want to work there specifically and how you can contribute to enhancing guest experiences.

How to prepare for a job interview at Stonegate Group

✨Show Your Enthusiasm

As a Front of House Team Member, your energy and enthusiasm are key. Make sure to express your passion for providing excellent service and engaging with guests during the interview.

✨Know the Menu

Familiarize yourself with the food and drink offerings at The Old Bank. Being able to make recommendations will not only impress the interviewer but also show that you are proactive and ready to elevate guest experiences.

✨Emphasize Teamwork

Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to maintain a clean and safe environment, as this is crucial in a front-of-house role.

✨Prepare Questions

Have a few thoughtful questions ready about the company culture or the specific role. This shows your interest in the position and helps you determine if it's the right fit for you.

Front of House Team Member - North Yorkshire
Stonegate Group Apply now
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  • Front of House Team Member - North Yorkshire

    York
    Full-Time
    24000 - 33600 £ / year (est.)
    Apply now

    Application deadline: 2027-01-30

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    Stonegate Group

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