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- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join the biggest pub operator in the UK with a welcoming atmosphere.
- Benefits: Enjoy discounts, flexible working, and early access to wages.
- Why this job: Be part of a fun team and enhance the pub experience for guests.
- Qualifications: No prior experience needed, just a friendly attitude and teamwork spirit.
- Other info: Great career growth opportunities in a vibrant environment.
Overview
At Varsity, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What\’s most important is your ability to connect with the team and help create a positive experience for our guests.
Responsibilities
- Help prepare and serve our delicious food and drinks at Varsity.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it\’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there\’s always something happening. At most of our pubs, you\’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we\’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that\’s worth every penny. Varsity, Warwick, is based close to the thriving and popular University of Warwick\’s campus. We have a cosy and comfortable feel and serve a delicious food menu, a selection of local cask ales, craft beers, wines, and spirits. With relaxing leather sofas and booths to sink into and an ample outside area boasting great heated umbrellas, for when the sun is not making an appearance! With our light and airy surroundings, our guests are never deprived of space to sit and eat, chat, and socialise.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Varsity directly.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
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Front of House Team Member Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member Front of House Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Varsity's vibe and values. This way, you can show how you fit right in with their welcoming spirit and team-oriented approach.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to nail down your friendly recommendations and ensure you’re ready to enhance that guest experience.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. It’s all about making a great first impression, so channel that cosy and comfortable feel of Varsity!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to spot your enthusiasm for joining the Varsity team.
We think you need these skills to ace Front of House Team Member Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your skills. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and don’t forget to mention your love for creating positive experiences for guests!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our company. Plus, it shows us you’re keen to join the team!
How to prepare for a job interview at Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Varsity and its unique atmosphere. Understand their menu, the types of drinks they serve, and what makes their pub special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Team Spirit
Since the role is all about teamwork, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues, as this is key to creating a positive experience for guests.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in a pub environment. Be prepared to discuss how you would handle difficult situations or provide excellent service. This will demonstrate your problem-solving skills and commitment to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at Varsity. This shows that you're not only interested in the job but also in becoming a part of their community.