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- Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
- Company: Stonegate Group operates the UK's largest pubs and bars, including Slug and Lettuce.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Be part of a vibrant team that values energy, inclusivity, and fun in a lively environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and team spirit!
- Other info: We support inclusivity and offer adjustments for applicants with disabilities.
Overview
At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What\’s most important is your ability to connect with the team and help create a positive experience for our guests.
Responsibilities
- Help prepare and serve our delicious food and drinks at Slug And Lettuce.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
About Stonegate Group
Stonegate Group is the UK\’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We\\\’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Be Together. Get Together. Out Together.
That\\\’s our mantra! We\\\’re S&L, where the lushest of eats meet all-time cocktail sensations. We strive to be more than just about the here and now. We\\u2019re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We\\\’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Originally the historic Talbot Wine Lodge, Slug & Lettuce, Market Square has been transformed into a lavish bar and kitchen split across two floors with a more relaxed dining area downstairs and a livelier ground-floor bar. We also offer amazing outside terrace seating and serve a variety of dishes with a range of drinks such as cocktails, beer, wines, and spirits.
What\\u2019s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
Equality and Recruitment Support
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.
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Front of House Team Member Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member Front of House Team Member
✨Tip Number 1
Show your enthusiasm for teamwork during the interview. Since the role emphasises working as part of a team, share examples of how you've successfully collaborated with others in previous jobs or experiences.
✨Tip Number 2
Familiarise yourself with Slug And Lettuce's menu and drinks offerings. Being able to discuss specific items and make recommendations will demonstrate your genuine interest in the role and enhance your chances of impressing the hiring team.
✨Tip Number 3
Emphasise your customer service skills. Prepare to discuss how you’ve created positive experiences for guests in the past, as this aligns perfectly with the responsibilities of a Front of House Team Member.
✨Tip Number 4
Research the company culture at Stonegate Group. Understanding their values and mission can help you align your answers during the interview, showing that you’re not just a fit for the role but also for the company as a whole.
We think you need these skills to ace Front of House Team Member Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the role emphasises connecting with the team and guests, make sure to convey your friendly and outgoing personality in your application. Use examples from past experiences where you provided excellent customer service or worked well in a team.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, be sure to mention it. Include specific examples of how you contributed to a positive guest experience or maintained a clean and safe environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Slug And Lettuce and how you embody their mantra of being inclusive and fun-loving.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
Since the role is all about teamwork, make sure to highlight your ability to work well with others. Share examples of past experiences where you collaborated effectively with a team to create a positive environment.
✨Emphasise Customer Service Skills
As a Front of House Team Member, connecting with guests is key. Be prepared to discuss how you've provided excellent customer service in previous roles and how you can enhance the guest experience at Slug And Lettuce.
✨Demonstrate Your Passion for Food and Drink
Express your enthusiasm for the food and drink industry. Talk about your favourite dishes or drinks and how you would recommend them to guests, showing that you are genuinely interested in what you serve.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture and team dynamics. This shows your interest in the role and helps you understand if it's the right fit for you.